Larry Hettick is a Principal Analyst at Current Analysis, the leading provider of competitive response solutions. A 25
year industry veteran, he has focused on Convergence and VoIP since 2000.
Digium, the company that leverages Asterisk open source software, has introduced a new family of high-definition IP phones. The phones are engineered to leverage Asterisk software, and Switchvox, Digium's unified communications (UC) system.
ShoreTel had a blockbuster week, announcing it has signed a definitive agreement to acquire M5 Networks, giving its customers a choice between on-premise and hosted UC solutions. The acquisition allows ShoreTel to quickly offer cloud-based unified communications as a service (UCaaS) to customers that are looking to deploy IP communications through a hosted model. M5 is a service provider with customer base of more than 2,000 companies.
Avaya has launched its next-generation mobile collaboration for consumer devices with an Apple iPad application. The Avaya Flare Communicator is designed to provide enterprise-class voice, instant messaging and presence with email integration over both Wi-Fi and 3G networks -- embracing the BYOD (bring your own device) trend that is increasingly popular among enterprise users. Avaya plans to offer the app for additional consumer devices and operating systems later this year.
AT&T is now offering cloud-based unified communications to its enterprise customers, adding to its existing portfolio of hosted VoIP services (with Voice DNA) and other managed UC services. AT&T UC Services are embedded in the AT&T managed network, offering accessibility to multiple device types regardless of location. The service allows seamless transfers such as those between devices like sessions between a PC and compatible mobile devices; or transfers between communications applications such as switching from an IM chat to a phone call, or to a Web or video conference.
Logitech has introducing its next generation of webcam technology for business with the Logitech C920 offering full 1080p HD video, onboard H.264 compression, USB Video Class (UVC) driver-less install and other features designed to enhance enterprise videoconferencing and unified communications. The technology was built in collaboration with Skype to offer 1080p videoconferencing at a maximum 30 frames per second.
One of the announcements we missed in our wrap-up from the Consumer Electronics Show (CES 2012) was news from T-Mobile on the latest feature for its Bobsled portfolio, now offering expanded messaging and enhanced calling functionality. Expanding upon the Bobsled Calling service introduced earlier this year, the latest addition of Bobsled Messaging provides a cloud-based messaging application that allows consumers to send and receive individual and group messages with friends and family from any Android-powered smartphone or tablet, and almost any Web-connected, browser-enabled device.
Avaya unveiled the latest version of the company's unified communications (UC) solution for small and midsize enterprises (SME) with the release of Avaya IP Office 8.0. The new version includes enhancements designed to improve collaboration with mobile capabilities. Avaya's latest mobile application builds on the previously available Essential Mobility solution for IP Office.
The annual Consumer Electronics Show (CES) held in Las Vegas was very well attended with an estimated crowd of more than 140,000 and despite all the usual noise, we managed to find a few newsworthy pieces affecting VoIP and unified communications.
For those readers who found sound advice in our last newsletter delivered from Avaya on how to avoid pitfalls with unified communications (UC), we've got one more paper to recommend. "UC: Mitigating the Risk and Reaping the Rewards" is available from Integrated Research through Webtorials, helping to identify some of the possible hazards associated with deploying Unified Communications so network managers can mitigate and manage the risks to achieve the best possible outcome.
Webtorials and Avaya have once again provided a great reference for those considering a unified communications (UC) deployment. The white paper, titled "Why UC Implementations Fail," reviews the top 10 pitfalls that organizations should consider when as they move through the UC implementation process.
