As the mobile workforce continues to grow, IT execs must remember the importance of including mobile technology in their disaster recovery plans. Insider (registration required)
SAP had two priorities when the earthquake and tsunami hit Japan in 2011: Contact its 1,000 employees there and ascertain their needs.
Given the sheer scope of the devastation, and the subsequent nuclear crisis, the task would seem herculean. But SAP leaders quickly connected with their Japan-based workers, most of whom had mobile devices, either company-issued or their own.