IT departments don't live up to business-driving potential.
IT departments excel at boosting efficiency but fall short of driving business growth, according to a new study.
Technologies such as cloud computing, mobility, and data analytics can put IT in a position to move beyond traditional support/maintenance expectations and assume a more strategic role in the business. But most tech departments aren't taking advantage of the opportunity, concludes a new study conducted by the Economist Intelligence Unit and sponsored by Juniper Networks.
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