A variety of networking and security appliances from Barracuda Networks contain backdoor accounts that could allow attackers to log in remotely over SSH (Secure Shell) and gain administrative, or root, access on the devices.
The backdoor accounts were discovered by security researchers from Austria-based security firm SEC Consult. These accounts are not documented, they cannot be removed and can be accessed over SSH, they said in a security advisory published Thursday.
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Furthermore, the appliances are configured by default to accept SSH connections from certain ranges of public IP addresses. Some servers located in those IP ranges are owned by Barracuda Networks, but others are owned by third-party organizations and individuals.
An attacker who compromises any server from the whitelisted IP ranges can gain administrative rights on Barracuda Networks appliances connected to the Internet by using the backdoor accounts, the SEC Consult researchers warned.
For example, one particular backdoor account called "product" can be used to log into a Barracuda appliance, access its MySQL database without a password and add new administrative users to the device's configuration, the researchers said. On the Barracuda SSL VPN appliance it was also possible to enable diagnostic or debugging functionality which could be used to gain root access, they said.
Barracuda Networks acknowledged the problem on Wednesday and advised customers to update the Security Definitions on their devices to version 2.0.5 immediately.
"Our research has confirmed that an attacker with specific internal knowledge of the Barracuda appliances may be able to remotely log into a non-privileged account on the appliance from a small set of IP addresses," the company said in an advisory on its website.
According to the company, all appliances with the exception of the Barracuda Backup Server, Barracuda Firewall, and Barracuda NG Firewall are potentially affected. This includes: Barracuda Spam and Virus Firewall, Barracuda Web Filter, Barracuda Message Archiver, Barracuda Web Application Firewall, Barracuda Link Balancer, Barracuda Load Balancer, Barracuda SSL VPN.
The company noted that the security definitions update "drastically minimizes potential attack vectors," but advised customers who want to disable the remote support access functionality completely to contact its technical support department.