A busy news week with announcements from BlackBerry, AT&T and MegaPath.
BlackBerry announced that its Blackberry Messenger application will add the ability to conduct VoIP calls over Wi-Fi, real-time video chats between BlackBerry 10 devices, and instant messaging conversations. Blackberry Messenger users will also be able to share screens with other BB10 device using new Screenshare technology. Screenshare will enable both consumer-driven sharing for content like photos, along with common business apps and content like PowerPoint and Excel -- all while still staying on the call. The details were disclosed this week at the official BlackBerry 10 launch.
RingCentral announced new features for the Office@Hand service available from AT&T. The cloud-based phone system has added several new key features, including:
- One business number for voice and fax on any device, including desk phones and even personal smartphones, to maintain a professional identity.
- Mobile device management for on-the-go control includes routing calls, setting up auto-receptionist and updating call routing as business responsibilities change.
- Desktop phones for the office: Get pre-configured Plug & Ring ready desktop phones. For select phones, a presence feature is available.
Finally, MegaPath launched its Enterprise Trunking voice offering designed to meet the needs of both for multi-location and single-location business customers. These new service supplements augment MegaPath's current SIP Trunking offering by allowing companies of all sizes to purchase the Trunking component with or without MegaPath's access services.
Commenting in a statement on the service, Cindy Whelan, principal analyst, Business Network and IT Services, Current Analysis, said, "Traditionally, medium and large enterprises, as well as distributed businesses, were the segments that leveraged SIP Trunking most often. However, enterprise-class services are becoming critical for small businesses, leading them to adopt SIP Trunking to meet their voice needs. As more companies continue to add SIP Trunking to their communications investment, service providers must enhance their offerings to deliver value-added services that reduce costs, improve productivity and ease management burdens."