Orange Business Services goes global with UCaaS

Orange Business Services has announced the global expansion of "Business Together as a Service" -- a move the company touts as the "market's first Unified Communications as a Service (UCaaS) offer available for large enterprises on a global scale," according to the company's statement. The cloud service, originally deployed in France and Europe, is hosted in three regional data centers (Atlanta, Frankfurt and Singapore) that are part of the Orange Business Services dedicated cloud computing infrastructure. The service is available on six continents.

Business Together as a Service is built on the Cisco Hosted Collaboration Solution (HCS) platform. Among the unified communications and collaboration tools featured: telephony, unified messaging, instant messaging with presence, conferencing (audio, Web and video) and mobility. The services are accessible from a PC, tablet, smartphone, or a dedicated device such as an IP phone. The service's management portal allows customers a selection of six preset profiles, combining different sets of communication and collaboration tools to match employee needs.

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The company's pricing model offers the same global pricing regardless of location, and subscriber companies pay only for the applications that employees use on a "pay-as-you-go basis." The number of end-user accounts can be scaled up or down, and employees' BYOD needs are supported through a single end-user client.

Commenting in a statement, Vivek Badrinath, CEO, Orange Business Services, said, "Globalization, widely-dispersed teams, increased consumerization of business IT, and greater mobility are all converging, making the 'new workspace' essential for multinational companies. He added, "Employees need productivity tools that make it faster and easier to get things done. Business Together as a Service enables them to have boundary-less access to those tools, which helps achieve the desired work-life balance and mobility that is expected from today's workforce, particularly by Gen-Y talent."

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