Puneet Bhasin is CIO and senior vice president of technology, logistics, customer service and strategic accounts -- a portfolio that keeps him focused on business matters.
My role is somewhat atypical for a CIO. In addition to managing IT, I also run our WM Logistics subsidiary and manage our Strategic Accounts business unit, and I'm responsible for customer service across our 20 call centers.
When I joined Waste Management three years ago, two things appealed to me: It was a large, Fortune 200 company with tremendous potential to use technology to drive efficiency and increase revenue through an enhanced product portfolio, and it's a green company that considers itself a steward of our environment.
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