CIOs may have good reason to reject a proposal or nix a technology request, but an inept or frequent 'no' will get you sidelined.
Saying no--the right way--may be the most powerful skill a CIO can learn. A smart "no" can set boundaries and enhance your leadership position. A stupid "no" can diminish your authority and make enemies.
How a CIO gets to no depends on the context, of course. Telling the CEO he can't connect his iPad to the corporate network is different from letting down an employee keen to be promoted.
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