An IT veteran describes the four stages of the technology organization -- and what it takes to move up a notch
Technology organizations evolve on a four-step path, with each step enhancing the value of the organization to its customers. Most IT organizations are in the first two stages: Scrambler and Producer.
Scramblers have a great deal of difficulty getting the basics right and spend much of their time reacting to events. Producers get the basics right but haven't yet evolved further.