Cloud, mobile and other tech investments are expected to yield benefits to both the top and bottom lines. But communication, integration and shadow IT challenges lurk.
With big tech investments come big expectations. So says a survey of 313 IT and business professionals released by Computerworld's research group.
Compared to a similar survey done in 2012, a higher percentage of respondents reported this year that they are adopting, have already deployed or have optimized their ROI from mobile (74%), cloud (58%) and consumer IT (45%) projects. Collaboration tools' implementation and ROI remained stable, with 73% of respondents saying their companies have deployed them or are doing so.