Enterprises are rapidly adopting modern smartphone platforms. But these operating systems vary widely in how manageable they are. IT groups need a new realism and a new flexibility to proactively support what's becoming a critical business resource.
The smartphone's impact on the enterprise can be seen in a small bank in Needham, Mass., where its full-time staff of 95 forms a mobility microcosm. Today, over one-quarter of them are using Apple iPhones and more recently iPad tablets, where once they used Microsoft Windows Mobile phones.
Also read: How to best manage enterprise mobility