Survey says: Bad alignments hamper app management

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NetForecast find a significant gap between what gets measured and what's important

A recently completed NetForecast/Network World survey of application performance management (APM) practices has uncovered serious gaps between the performance attributes IT managers cite as important to measure, and those they actually do measure.

Application performance management: Keeping an eye on the end-user prize

These gaps point to a misalignment between needs and practice, and should be corrected to ensure good performance outcomes. In particular, end-user page response time and server query response time showed enormous gaps between their perceived importance and the frequency with which they are measured.

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