Managing mobile devices entails a level of complexity unheard of in the traditional enterprise world of Windows desktops. MDM software needs to control devices from multiple manufacturers, running different versions of as many as five operating systems, tied to carrier networks with their own particular constraints.
This makes mobile device management a tough battle, but one that IT execs need to take on because mobile device users can lose important company data, potentially increase personal and organizational liability, and compromise systems security at levels that will frighten even the most jaded of IT administrators.
We set up a comprehensive test that included eight mobile devices, four operating systems, two service providers and five mobile management vendors (see How We Did It).
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