FBI: Cyber criminals hitting photo-sharing apps to spread malware, access information

FBI says to watch for anything specifying “tech support,” “live chat support” and any “recommended” services

The FBI today issued a warning that online criminals are using online photo-sharing programs like Instagram to initiate scams and dump malware on victims' computers.

The FBI said offenders typically advertise vehicles online but will not provide pictures in the advertisement, rather they will send photos on request. Sometimes the photo is a single file sent as an e-mail attachment, and sometimes the victim receives a link to an online photo gallery.

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The photos can/often contain malicious software that infects the victims" computer, directing them to fake websites that look nearly identical to the real site where they originally saw the advertisement, the FBI stated. 

The cyber lawbreakers run all aspects of these fake websites, including "tech support" or "live chat support," and any "recommended" escrow services. After the victim agrees to purchase the item and makes the payment, the criminals stop responding to correspondence. The victims never receive any merchandise.

 The FBI offered a few tips for protecting yourself:

 •Be cautious if you are on an auction site and lose an auction and the seller contacts you later saying the original bidder fell through.

 •Make sure websites are secure and authenticated before you purchase an item online. Use only well-known escrow services.

 •Research to determine if a car dealership is real and how long it has been in business.

 •Be wary if the price for the item you'd like to buy is severely undervalued; if it is, the item is likely fraudulent.

 •Scan files before downloading them to your computer.

 •Keep your computer software, including the operating system, updated with the latest patches.

 •Ensure your anti-virus software and firewalls are current - they can help prevent malware infections.

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