Ahead of the iPhone 5c and 5s launch, Apple earlier today made iOS 7 available for the masses. In typical Apple fashion, the OS update is backwards compatible and will even run on the iPhone 4, a device Apple launched three years ago.
At the same time, with millions of iOS users clamoring to get their hands on iOS 7, many are experiencing problems updating their devices as Apple's servers are bombarded with requests. Not helping matters is that the update for iOS 6 users weighs in at 3.1 GB. All told, while some folks are off and running in iOS 7 bliss, many users are frustrated with slow download times and an assortment of other server-related issues.
Cognizant of the issue, Apple this evening issued an internal alert indicating the prevalence of server issues, AppleInsider reported.
According to a reliable source, Apple has sent out an internal P1 (high priority) alert notifying employees of server issues that are preventing customers from activating their iPhones, whether the device is brand new or recently restored. Compounding the problem are "other internal issues," though the exact nature of these complications is unknown at this time.Since iOS 7 launched on Wednesday, Apple's servers have been bombarded with a deluge of users looking to update to the latest operating system, with many finding the activation service unavailable or otherwise unresponsive.The alert failed to offer the exact number of users affected and did not give an estimate as to how long the activation server would be down.
You would think and hope that Apple at this point in time would be on top of issues like server capacity. It's no secret that millions upon millions of iOS users are out there, and hopefully Apple can get things running smoothly sooner rather than later.
One thing's for sure: Apple better hope it has its ducks in a row come Friday when millions of new iOS devices will hit store shelves