Two separate announcements are in the highlights today—first with news coming from Dialogic, followed by a joint announcement coming from BT and Dolby. Dialogic has upgraded its session border controller (SBC) portfolio to include native software transcoding. With BorderNet Release 3.2, the company is integrating its BorderNet Virtualized SBC and the BorderNet 4000 SBC, offering the software-based transcoding on both platforms. The latest upgrade comes on the heels of a July 2013 announcement when the company introduced its BorderNet Virtualized SBC as a carrier class software session border controller that can operate in a virtualized environment using commercial-off-the-shelf (COTS) servers.
In addition to software transcoding, Release 3.2 includes scalable support for SIP, SIP-I and SIP-T interworking across mobile and fixed networks, IP Multimedia Subsystem Proxy Call Server Control Function (P-CSCF) capabilities and enhanced complex call handling to support advanced UC and contact center call scenarios.
When we followed up on the announcement with Tom Schroer, Dialogic’s Director of Service Provider Marketing, he noted that virtualization and the associated features are a “service provider driven initiative” that has also been enabled by advances in computing and virtualization. Service providers are attracted to a virtual environment for at least three reasons including the cost savings, the ability to offer supply elasticity for changing carrier customers’ demands, and a faster time to marker with new features compared to a hardware-centric model.
In other news, BT and Dolby Laboratories have launched “BT MeetMe with Dolby Voice” to the U.S. market. According to the companies’ statement, the audio conferencing service can replicate the sound of face-to-face meetings, improving understanding and productivity. The service can be accessed from an internet connection. The new service, developed in partnership by BT and Dolby builds on the existing capabilities of BT’s MeetMe audio conferencing service as part of a series of new collaboration services launched by BT.
According to the announcement, a new report from the University of Cambridge, called Conversations, Conferencing and Collaboration: A US investigation of factors influencing the effectiveness of distributed meetings found that for 91% of the businesses surveyed, audio conferencing is still the most frequently used conferencing technology. Also according to the study, 96% of the companies surveyed rated “having good sound quality” as the most important factor impacting effectiveness of conference calls.