Netsol tries to force 4,625% price hike for domain protection

Company claims apparent automatic opt-in to new pricing was not worded properly

Many years ago I ceased having anything to do with Network Solutions. I found their tech support to be slow to respond and their overall service to be sub par. So when I read of Brent Simmons' problems with Network Solutions I wasn't at all surprised.

Brent recently got a message from Network Solutions (now part of that his two web sites, which are apparently in the top 1% of's traffic, had been automagically enrolled in their WebLock Program. 

WebLock is much like Verisign's Registry Lock and simply masks the domain's registration details and requires an authorizing phone call and a PIN to prevent unauthorized changes. In other words, it's belt and braces for anyone paranoid about their domain names.

So, what should a service like that cost? Well, it used to cost $40 per year but NetSol recently lost its mind and upped the price rather a lot ... here's the email message Brent received:

To help recapture the costs of maintaining this extra level of security for your account, your credit card will be billed $1,850 for the first year of service on the date your program goes live. After that you will be billed $1,350 on every subsequent year from that date. If you wish to opt out of this program you may do so by calling us at 1-888-642-0265.

The fact that it was opt-out rather than opt-in was stunning to Brent as was the 4,625% price hike. NetSol has reportedly backed down claiming that the implied automatic opt-in was "not worded properly."

What Network Solutions is thinking in raising prices like this and amateurishly up-selling into its user base is hard to imagine but one thing is certain, Brent is moving his domains to a different registrar.

Register your thoughts below or to then  follow me on, and Facebook.

Join the Network World communities on Facebook and LinkedIn to comment on topics that are top of mind.
Must read: 10 new UI features coming to Windows 10