Sprint has expanded its managed and cloud-based unified communications (UC) solution, Sprint Complete Collaboration, to include Microsoft Lync. Sprint’s UC portfolio provides unified communications across multiple locations and devices; it includes integrated SIP Trunking and enhanced mobility with features such as mobile access to meetings, presence and availability status, and instant messaging while away from the office.
Commenting on the enhancements in a statement, Mike Fitz, vice president for Enterprise Commercialization at Sprint said, “Sprint Complete Collaboration helps extend UC to an increasingly mobile workforce, and is now even more comprehensive with the addition of Microsoft Lync. Sprint’s insight to integrate SIP Trunking and enhanced mobility into every user package delivers simplicity and cost savings while supporting greater flexibility to enhance BYOD programs adopted by many organizations.”
Derek Burney, corporate vice president for Strategic Relations and Solutions, Microsoft added, “As an early adopter of Microsoft UC solutions, Sprint has strong experience to share with its customers about the employee and business benefits of collaboration tools. Sprint is well-positioned to provide a solution that enables a mobile workforce to collaborate virtually anywhere, anytime and from nearly any device, just as they have done with their own employees.”
Sprint practices what it preaches with its UC portfolio, and the company’s internal use of UC has provided it with significant cost savings and employee benefits. Sprint upgraded to a Lync Server in 2013, replacing its aging PBX infrastructure with an integrated UC solution from Microsoft. Among the benefits that resulted:
* $30 million in real-estate cost savings plus approximately $13 million in operating costs per year.
* Replaced TDM circuits with a SIP architecture at 450 Sprint sites.
* 489 legacy PBXs replaced with Microsoft Lync and a cloud infrastructure which eliminated PBX upgrade costs.
* Moved from a third-party conferencing provider to Lync Live Meeting.
* "Green" savings of $700,000 annually by eliminating power needs to cool legacy PBX equipment.