Google engineers continue to work this morning to restore Gmail accounts to the about one-tenth of one percent of users who found all their stored data had gone missing yesterday.
About 150,000 Gmail account holders woke up to a nightmare this morning, with all their e-mail, attachments and Google Chat logs gone. What happened?
Google explains that "less than 0.08%" of all Gmail users were affected by the bug, which completely reset accounts, even down to the detail offering a welcome message to those users when they first logged on today.
From a message on the Google Apps Status Dashboard posted at 10:40 p.m. last night:
Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. ... Affected users will be temporarily unable to sign in while we repair their accounts.
While the number of Gmail account holders feeling the pain may be small, their level of concern is understandably high enough to cause punctuation abuse. From a Gmail help forum littered with panicked comments:
"Dude!!!!!!!!!!! Don't scare me I have 4 years worth of eMail on that!!!!!!!! I am already creating new back up options but I never ever had a problem with Google and I trust that they have some kind of backup system that they can help with."
If you'd like to take this event as a reminder to do better updating your personal e-mail account, you can find a list of methods here.
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