Bank of America downtime torments customers once again

Stop me if you've heard this one before

The first clue was when I noticed several thousand visitors to our Web site accessing this old Buzzblog post headlined: "Bank of America having Web site trouble? Again?"

That post was from April 4, 2007.

Today BoA has been flat on its back for at least several hours. This report from The Business Insider says it has been "all morning."

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The bank's customer service account on Twitter reports (over and over and over again): "We are aware some customers are having access issues and are working to identify the root cause and resolve ASAP."

"Some customers" would appear to be a boatload of customers and, most important of all, include yours truly.

Reaction on Twitter has been harsh:

@bkiran #boa down, worse than twitter, at least with twitter there isn't any money on the line

@saintthingery Nice. I put all my money in BOA last night and now their site's down and I can't direct it.

@pbacgrad @SRivera yeah the BOA site is down. I had to use the iPhone app instead of the website.

@alanrhines Bank of America's website is down,been trying to access for 20 minutes,others for over two hours. Reason #84 to never do business with BOA.

@emmanuelbernard BoA blocked my online access, reset my credit card just because and now the site is just plain down. Bad week for Human/Bank interact. #fb

Bank of America has a history of such problems, having been ranked No. 1 in downtime several years ago by the Web site monitoring company Pingdom.

More recently, the site coughed up a fur ball (sorry to get all technical on your) in December.

And there was this time and this other time.

I sense a pattern.

(Update, 4:10 p.m.: BoA site still down from where I sit. BoA Twitter women still shoveling out those "we are aware" messages.)

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