Applied Global Technologies (AGT) has introduced the Alliance Service Suite, a collection of audio visual (A/V) solutions and managed services for collaborative environments. As part of the launch, AGT also announced multiple enhancements to its vendor-agnostic managed services portfolio, expanding its management capabilities with visibility of the video conferencing and A/V infrastructure, including Multipoint Control Units (MCUs), endpoints, and underlying infrastructure.
AGT’s enhanced managed services offering provides visibility of conferencing infrastructure from multiple vendors, including Cisco, Polycom, Crestron, Lifesize, AMX and more. The enhanced service features include in-call performance statistics, reporting capabilities, fault management, configuration monitoring, asset information, and historical call quality statistics.
Commenting on the enhancements in a statement, Jarrett Lowman, director of managed solutions for AGT, said “With the Alliance Service Suite, we take an intuitive, end-to-end approach to create future-proof spaces by combining leading-edge technologies and services that are user-friendly, efficient, and managed.” Lowman added, “As the industry evolves and IT continues to blend with video conferencing and audio visual solutions, we recognize it is important to expand our managed services expertise.”
The company also announced that its Vidyo Server for WebRTC will give users with browsers supporting WebRTC full participant access to Vidyo calls with no download required. Users can join a Vidyo conference in voice and content sharing mode from non-WebRTC compliant browsers or mobile devices. The Vidyo Server for WebRTC will enable interoperability between WebRTC, scalable video coding (SVC), and legacy H.323 and SIP.
Dave Michels, Senior Analyst for Wainhouse Research, commented on the news in a statement, saying, “The availability of the VidyoWorks WebRTC API, along with support for VP8 in the VidyoConferencing product portfolio, will give millions of consumer devices seamless access to Vidyo’s highly scalable platform, vastly increasing the number of potential developer partners for the company.”
Vidyo CEO Ofer Shapiro added, “Vidyo’s WebRTC strategy provides a clear path to a richer video experience without client installation, today with VP8 and with scalable VP9 in future. Extending WebRTC support into Vidyo’s platform and product portfolio is a natural progression and a testament to our continued leadership role in emerging standards in both the WebRTC and h.26x worlds.”