Last June, University of Utah Hospitals & Clinics got some dreaded news. Backup tapes it had sent off with a courier for Perpetual Storage, its storage archive provider, never made it to the off-site facility. Rather than making the delivery, the courier went home for the night, leaving the tapes in his parked car. In the morning they were gone, and gone with them were the billing records of some 2.2 million patients. The good news is that within a month, the Salt Lake County Sheriff's office recovered the tapes, which apparently had not been accessed or misused, the university reported.
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