Alcatel-Lucent Enterprise recently announced enhancements to its OpenTouch Suite designed to help a broader group of businesses adopt unified communications. With release 2.1, the company has added additional visual and mobile communications capabilities. The upgrades also provide a simplified user interface, available for desktop and mobile devices that controls telephony services, instant messaging, HD video, and web conferencing into a single application.
OpenTouch Suite 2.1 supports the OpenTouch Conversation collaboration tool with newly available accessibility using the latest Android tablets and smartphones. The solution is designed to help mobile workforce and field experts more easily share content with back-office experts with enhanced visual collaboration capabilities. OmniPCX Enterprise users can shift sessions between desk phone and their NFC-enabled smartphone.
The release is also accompanied by an 8088 Smart DeskPhone that can be used by employees as a video conferencing endpoint providing HD video escalation. The phone has an HDMI port that to support an HDMI monitor. When integrated with the UC system, the desktop video screen minimizes the need for dedicated conference facilities.
The 8001 DeskPhone, also introduced with this announcement, is designed to be a very affordable device to support business grade SIP communications and centralized management.
Alcatel-Lucent Enterprise offers clients a choice between on-premise deployment, or an “As a Service” model with OpenTouch Enterprise Cloud, offering a 100% OPEX model that extends to management and API services.
Commenting in a statement on the new features and products, Eric Penisson, VP & General Manager, Communications Solutions Business Unit, Alcatel-Lucent Enterprise said, “Our OpenTouch Suite solutions have been recognized for their simplicity while offering cutting edge technology. The latest release of OpenTouch Suite is no exception. Its flexible architecture options suit customers looking for private or private cloud deployment models, and enables them to adopt unified communications more easily.”