Infrastructure monitoring products: Users pinpoint the best and worst features

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IT monitoring software probes various parts of the infrastructure -- servers, networks and applications -- and alerts IT about problems before they can cause an outage that affects the business. According to IT managers in the IT Central Station community, the most important criteria to consider when choosing infrastructure monitoring software include compatibility with existing infrastructure and customizable views.

Four of the leading IT infrastructure monitoring solutions are CA Unified Infrastructure Management, SevOne, Nagios and Opsview Enterprise, according to ratings by IT Central Station members.

But what do enterprise users really think about these tools? Here, users give a shout out for some of their favorite features, but also give the vendors a little tough love.

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