Larry Hettick


ShoreTel Connect integrates onsite and cloud platforms for UC, Contact Center

ShoreTel Connect features a single platform and user interface that provides business communications from the cloud, onsite, or a hybrid combination of both. ShoreTel also introduced new features and upgrades for contact center...

ADTRAN offers Virtual Network Function for CPE

ADTRAN has launched its Virtual Network Function (VNF) solution suite, offering telecom and cable service providers a way to transition customer premises equipment (CPE) solutions to virtualized, software-based networks.

Mitel CEO: UC cloud, mobility show impressive growth

We sat down recently with Mitel CEO Richard McBee to get his take on where the unified communications (UC) industry sits today, and to ask for his insights about forward-looking trends.

Digium’s Respoke SDKs add WebRTC and messaging for iOS and Android

Digium has released software development kits (SDKs) for Android and iOS designed to simplify the process of creating in-app communications capabilities to mobile applications.

FCC sets new rules to govern PSTN transition

The Federal Communications Commission (FCC) took steps last week to regulate the transition of legacy PSTN networks as telcos replace their copper with fiber and move their circuit switched networks to fully IP-based platforms.

Truly Wireless partners with Bandwidth, ShoreTel Expands in the UK

Truly Wireless has partnered with Bandwidth to offer business users managed calls on their smartphones and, in other news, ShoreTel has announced the availability of a cloud UC and Contact Center offering in the UK.

SD-WANs improve UC performance; Cloud + Mobility = more effective UC

Dr. Jim Metzler details why a software-defined wide area network (SD-WAN) can overcome connectivity performance issues associated with unified communications, and Troy Trenchard explains why mobility and cloud services are so...

IBM launches platform to enhance collaboration, mobility

IBM has unveiled a new platform for developers based on open source technologies, announcing plans to release 50 projects designed to spur a new class of innovation.

RingCentral integrates Microsoft Office 365; Digium introduces new metered option

RingCentral Office is now integrated with Microsoft Office 365 and, in other news, Digium has a new Switchvox release with feature upgrades and a metered pricing option.

WebRTC market analysis shows users' activity and plans

The 2015 Webtorials State-of-the-Market Report covering WebRTC was released today, providing insights and qualitative analysis on how IT professionals are using WebRTC today and how they plan to use it in the coming year.

FCC Chairman proposes rules for telco transition to VoIP

FCC Chairman Tom Wheeler proposed a set of guidelines that start the process to regulate telephone companies as they transition from a legacy TDM voice infrastructure to IP-based real time communications. Wheeler’s rules will be up...

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