Larry Hettick

Intuitive Solutions deploys LiveOps' WebRTC contact center tech

LiveOps, a cloud-based contact center provider, recently announced that Intuitive Solutions, a managed contact center services provider, has successfully deployed the LiveOps WebRTC Solution.

ShoreTel Mobility 8 delivers mobile video collaboration

ShoreTel Mobility 8,offers mobile-enabled video conferencing and new software enhancements including a virtualized ShoreTel Mobility Router.

Adobe announces Connect platform enhancements

Adobe Connect 9.3 features screen sharing improvements, social media and integration, more event analytics

BroadSoft targets hospitality industry with SDD acquisition

BroadSoft announced a new offering for the hospitality industry, UC-One Hospitality. The offer is enabled by BroadSoft’s acquisition of Systems Design & Development, Inc. (SDD), a software and services provider.

Vidyo offers HD video solution for Citrix Virtual Desktop

VidyoDesktop™ Virtual Edition (VE) extends the Vidyo solution to Citrix® virtual desktop offerings including Citrix XenDesktop® and XenApp®.

Blue Jeans Network, Vidyo Upgrade Interoperability with Google Hangouts

In two separate announcements today, Blue Jeans Network and Vidyo both announced new interoperability options for video collaboration using Google Hangouts.

Oracle's Donovan Comments on WebRTC Issues and Promise

An interview featuring Jim Donovan, Oracle's Director of Product Management on WebRTC issues, trends, and readiness for the enterprise.

Apple, IBM agreement shows progress for enterprise mobility

Apple and IBM who have agreed to create a partnership that addresses a what the two call a “new class of business apps”, intended to bring IBM’s big data and analytics capabilities to Apple’s mobile devices including the iPhone and...

Surveys point to increased adoption of VoIP and wireless substitution

FCC, CDC studies confirm increase VoIP adoption, wireless substitution. Nearly half of U.S. consumer wireline voice services are VoIP, with 15% of businesses using VoIP.

Polycom Showcases Video Collaboration Advances

During a recent Polycom visit, we got to see some cool new features-- and took note of how far video and audio collaboration technology has come in the past few years.

Sonus announces general availability for the SBC 7000 and other portfolio upgrades

Software license key feature allows quick session, port upgrades.

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