Larry Hettick

8x8 integrates cloud-based UC and contact center platform

8x8, a cloud-based service provider, announced an integrated cloud communications solution that amalgamates telephony, unified communications (UC) and contact center users across the organization using a common underlying platform.

BT launches personal video messaging within Cloud Contact portfolio

BT has launched a new service that lets companies direct and produce personalized video messages as a way help businesses more effectively communicate with their customers.

Lifesize enhances its video cloud service, introduces two new video endpoints

Lifesize, a division of Logitech, has announced new enhancements to its Lifesize Cloud video conferencing service, include the ability for conference participants to connect using web browsers via WebRTC. It has also introduced two...

Sonus Networks Acquires SDN Technology from Treq Labs

Sonus Networks announced that is has acquired the SDN technology assets of Treq Labs, Inc. in a transaction valued at approximately $10 million. Treq's SDN technology is designed to optimize networks for voice, video and UC.

AT&T Launches WebRTC Support with API at CES

At AT&T’s annual Developer Summit held in parallel with the 2015 International CES tradeshow, the company announced the launch of a commercial WebRTC API. The announcement marks AT&T as the first U.S. carrier to offer commercial...

Predictions for Unified Communications in 2015, Part 2

In part two of our annual predictions, we'll cover video, WebRTC's likely advances and roadblocks, some roadblocks that Skype for Business could face, the saga of net neutrality, and the issue of voice over Wi-Fi as a substitute for...

ShoreTel Sky Adds Mobile Video Collaboration

ShoreTel has launched an update to ShoreTel Sky Mobility portfolio that provides users with mobile-enabled video conferencing.

Predictions for Unified Communications in 2015, Part 1

As has been our custom for over a decade, it’s time for our annual predictions on what will happen in the coming year for Unified Communications (UC).

Webtorials Releases Annual UC "State of the Market"

Webtorials has released its annual State of the Market Report titled “2015 Unified Communications, SIP, and SBC Plans and Priorities.” The report observes a significant shift in recent years from UC solutions based on a single-vendor...

Avaya and Google Collaborate on Contact Center

Avaya announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya’s expertise in customer engagement technologies with Google’s expertise in Web applications and...

GENBAND Partners with Alcatel-Lucent on NFV

GENBAND has joined the Alcatel-Lucent CloudBand Ecosystem Program in a partnership designed to accelerate market development for Network Functions Virtualization (NFV).

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