Larry Hettick


RingCentral Adds Cloud Contact Center to Its Portfolio

RingCentral, a cloud-based business communications provider, has added contact center capabilities to its portfolio. The new RingCentral Contact Center is powered by inContact.

VoLTE not the only mobile VoIP option

New entrants are adding diversity of choice for mobile VoIP, with Facebook topping the list of successful newcomers.

Alcatel-Lucent Launches New Rapport Software Platform for Enterprise, Service Providers

Alcatel-Lucent has launched a new software platform designed to cut the cost and complexity of embedding and integrating voice, video, and messaging services into any application. Rapport is intended to enable the communications...

Recommended Reading: The 2015 VoLTE State-of-The-Market Report

A 2015 VoLTE State-of-The-Market Report sponsored by Sonus and released last week shows that as mobile operators build out their broadband data networks using 4G LTE, VoLTE is evolving as the platform of choice for delivering voice...

FCC Makes Open Internet Rules Official, Sparking Immediate Legal Action

On Monday this week, the FCC published it “Net Neutrality” rules in the Federal Register, making the Open Internet rules official, and by today (Wednesday) the rules were already being challenged in federal court.

Vonage CEO Speaks Out on SMB UCaaS Trends

We talked recently about UC trends with Vonage CEO Alan Masarek who has been at the company’s helm since November 2014. Our interview followed the company’s recent $25.25 million acquisition of Simple Signal, a service provider...

Polycom: familiarity, ease of use contribute to growing video use

Ted Colton, Polycom’s Group VP responsible for partnerships and alliances, offers his take on industry trends - covering everything from video collaboration to the effects of Skype for Business.

Tata Communications seeing significant demand growth for hosted UC services

We recently interviewed Anthony Bartolo, the senior vice president of Unified Communications and Collaboration at Tata Communications, to get his perspective on the latest trends.

Alcatel-Lucent Enterprise offers new mobility, video features- and some new phones

Alcatel-Lucent Enterprise recently announced enhancements to its OpenTouch Suite, adding additional visual and mobile communications capabilities.

Orange Business Service Speaks Out on Multinational UC Trends

We interviewed Orange Business Services recently to get their perspectives on the state of the Unified Communications market, speaking with Brad Lewis who heads up international video business development at the company. OBS) targets...

Yorktel Celebrates 2014 Video Collaboration, Telehealth Sector Growth

Greg Douglas, EVP for Sales at Yorktel noted in this interview that his company celebrated 2014 with record growth: annual revenue increased globally by 17% year-over-year and the company’s Telehealth vertical business grew 77%.

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