Larry Hettick


RingCentral integrates Microsoft Office 365; Digium introduces new metered option

RingCentral Office is now integrated with Microsoft Office 365 and, in other news, Digium has a new Switchvox release with feature upgrades and a metered pricing option.

WebRTC market analysis shows users' activity and plans

The 2015 Webtorials State-of-the-Market Report covering WebRTC was released today, providing insights and qualitative analysis on how IT professionals are using WebRTC today and how they plan to use it in the coming year.

FCC Chairman proposes rules for telco transition to VoIP

FCC Chairman Tom Wheeler proposed a set of guidelines that start the process to regulate telephone companies as they transition from a legacy TDM voice infrastructure to IP-based real time communications. Wheeler’s rules will be up...

8x8 upgrades its contact center portfolio with new features and analytics

8x8 announced a new set of analytics as part of its Virtual Contact Center (VCC) portfolio.

Dell Software enhances analytics support for Cisco, Microsoft UC platforms

Dell Software has announced a new release of its Unified Communications Command Suite, adding analytics reporting for Office 365 for Exchange Online and Cisco Unified Communications Manager to Dell’s cross-platform analytics and...

Recommended reading: Pros of Premise-Based UC; How SD WANs Benefit Enterprise Voice

Recent insights from Gary Audin about the pros and cons of cloud-based UC solutions, and Daniel Teichman writes about the real-time service quality implications when deploying enterprise voice services using SD WAN.

Unify’s Circuit Collaborative PaaS now available to all developers

Unify announced the availability of its collaborative Platform-as-a-Service (cPaaS) based on the Circuit SaaS solution.

Ingate Updates SIParator/Firewall Portfolio

Ingate Systems has upgraded its portfolio with enhancements to its SIParator/Firewall hardware and software line of Enterprise Session Border Controllers (E-SBCs).

Oracle Communications grows NFV service provider portfolio

Oracle Communications has released four products as part of its network function virtualization (NFV) portfolio designed for communications service providers (CSPs.)

RingCentral buys Glip; integrates with Oracle Sales Cloud

RingCentral announced it has acquired Glip, a company that develops cloud-based messaging and collaboration applications; separately, it also announced integration with Oracle Sales Cloud.

Mitel Enhances Contact Center Portfolio

Mitel announced a series of enhancements to its MiContact Center portfolio at the Call Center Week conference; it intends to use these enhancements to expand its position in the growing contact center market.

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