Network World bestows its Best of the Tests Award distinction
upon products and services that have outperformed similar offerings
during our rigorous hands-on testing from Nov. 1, 2001, to Oct.
31, 2002.
We divided the more than 230 tested products and services from
170-plus companies into 13 categories based on market focus. Best
of the Tests categories are: enterprise servers; enterprise switching/routers;
ISP services; multimedia networking wares; network management
software; network management hardware; remote-office networking;
security infrastructure; security tools; voice over IP; wireless;
Cool Tools hardware; and Cool Tools software. The latter two designate
products tested as part of our weekly Cools
Tools column, a glimpse at high-tech network gizmos and software
that can help end-user productivity.
To determine the winner in the first 11 categories, we looked to reviewers'
product scores. The highest-scoring products took the prize
with five points representing a perfect score. In cases in which
reviewers awarded multiple products the same top score, Network
World editors picked the product that outperformed or outfeatured
the others in the test. In the case of Cool Tools, for which
no scoring system exists, columnist Keith Shaw selected the products
he felt significantly would affect end users or the market for
the better.
Visual
Communicator Plus from Serious Magic changes the face of
personal broadcasting and makes it easier for users to create
their own television broadcasts with little more than a
Web camera and a decent PC desktop. With a little imagination,
businesses can create broadcasts for communications in cases
when spending money on professional video services isn't
feasible.
Reviewer's
comment:"The software was addictive. We kept coming
up with new ideas and ways to use it." Keith Shaw
Cool Tools Hardware
One
of the first forays into the world of 3G wireless, the Sierra
Wireless AirCard 555, a PC card that runs on Verizon Wireless'
new Code Division Multiple Access 1xRTT network, blew
us away. The two card and network working in tandem
delivered what was promised: the joy of a high-speed
wireless connection.
Reviewer's
comment:"Remember how you felt when you graduated
from dial-up to broadband for Internet access from home?
The pure joy of cruising the Internet, watching streaming
video and downloading e-mail at speeds that made it feel
like you were using your office's T-1 line? Now you can
get a similar feeling in the world of wireless."
Keith Shaw
Enterprise
servers
IBM
picks up the win in this category because it was thinking
outside the box when it built its new xSeries x440 server.
This server has eight processors sitting in a 4U (7 inches)
rack-mountable chassis that can be linked with a sister
box to create a 16-processor server. This ability to scale
processors outside the chassis is a novel approach to
increasing server horse power that yielded outstanding
performance numbers in our tests.
Reviewer's
comment: "The x440 is an impressive package of computing
performance, scalability, availability and manageability.
It should work well in large corporate environments where
performance and future protection is important. If you are
considering server consolidation, this could be the server
for you. IBM has taken server scalability and processor
density to a new level with the ability to run eight processors
in a 4U (7 inches) rack-mountable chassis and then connect
two chassis together to create a 16-processor server." John Bass, Centennial Networking Labs
Enterprise switch/routers
Cisco's
Catalyst 3550-24, which ships with 24-port Fast Ethernet
and two-port Gigabit Ethernet capacity, tops our list
of switches tested this year because of its near-perfect
performance in our tests. The box produced wire-speed
throughput even while handling access control lists we
intentionally applied to try to slow it down. Basic Layer
3 performance was picture-perfect with wire-speed throughput
throughout our suite of tests and only a 120-microsec
latency measurement with 64-byte packets.
Reviewer's
comment: "Cisco designed its new midrange Catalyst
3550-24 switch to connect access devices to the core of
large and midsize enterprise networks, and from what we
found with our performance testing, it is well equipped
for the task." John Bass, Centennial Networking
Labs
ISP
dial-up services
With
many dial-up ISPs going under in the past year, it is
good to see the continued excellence of AT&T's WorldNet
service in our performance rankings. While the scores
weren't as powerful as last year (some ISPs are catching
AT&T), the service still ranks as the best in terms
of speedy connections (quick times to log on and high
initial connect speeds), and low call-failure rates (fewer
busy signals).
Reviewer's
comment: "Despite turmoil in the ISP market, AT&T
WorldNet still outshines others in terms of performance
in the national ISP space." Keith Shaw
Multimedia networking
We
awarded Vividon's Streaming Delivery Accelerator and its
corresponding management software top honors in this category
for its high performance and by virtue of a Web-based
management system high manageability and functionality.
And considering its size and resources, we also give kudos
to Vividon for exhibiting outstanding pre- and post-sales
services in customer facilities.
Reviewer's
comment: "If you've been banging your head looking
for a streaming media investment, the Vividon solution is
a steal." Christine Perey, Perey Research &
Consulting
Network
management hardware
A
crucial tool in your "little black bag" to have when your
network gets sick should be a handheld network analyzer.
These devices can reveal cable faults, detect chattering
network adapters, identify switch malfunctions and diagnose
the nature of a router malady. Our winner, Fluke Networks'
NetTool, offers essential cabling and network health tests
for an excellent price and value.
Reviewer's
comment: "Fluke's NetTool accurately pinpointed cabling
and network faults with aplomb, and without a fancy color
display or extra bells and whistles." Barry Nance,
independent consultant
Network management software
In
our recent test of network management systems/frameworks,
we found that four products we tested were mature, well-crafted
and thoughtfully designed products. But with its wealth
of features, useful reports and consistent user interface,
Hewlett-Packard's OpenView edged out the others in our
tests. While frameworks have gotten a bad rap, we've found
that the vendors have improved their products significantly
and might be worth another look.
Reviewer's
comment: "OpenView excels at managing diverse devices
through a consistent interface, monitoring network resources
and reporting network activities. OpenView scales well,
runs on several different platforms and makes network administration
a much easier job." Barry Nance, independent consultant
Remote-office
networking gear
The
GigaFast EZ500-S touts an innovative, fanless (hence noiseless)
design, good price, performance and ease of use. While
it only has one a single gigabit port, that makes it a
good choice for small offices/home offices that need a
boost but don't want to pay a ton for pure gigabit throughput.
This product really gives this very focused target market
what it needs.
Reviewer's
comment: "We assumed there wasn't anything new to
report in the world of 10/100M-bit/sec switches. However,
GigaFast EZ500-S proved us wrong." Mike Avery, contributing
Network World reviews editor
Security
infrastructure
Our
recent review of remote access VPN offerings shows that
Cisco clearly built the VPN 3000 series Concentrator and
the Cisco VPN 3002 hardware client with an enterprise
deployment in mind, giving it the edge over competitor
Check Point Software to win this category. The VPN product
combination affords network professionals excellent client-management
features, strong policy setting and policy maintenance
tools, a built-in client-side firewall and solid reporting.
Reviewer's
comment: "Cisco clearly considered the issues of
enterprise remote access and built excellent products that
are easy to use, deploy and update, but are not arbitrarily
limiting in terms of policy, platform or features."
Joel Snyder, Opus One
Security tools
EEye
Digital Security's network vulnerability scanning tool,
Retina, bests this category because of its speed and accuracy
in pinpointing security holes in an enterprise network
and for its intuitive management interface and its ability
to fix some vulnerabilities when they are pinpointed.
Reviewer's
comment: "Retina is lightning fast, scanning our
12-system test network in less than 5 minutes."
Mandy Andress, ArcSec
VoIP
Alcatel
e-ND's 4980 IP-based soft phone was clearly a cut above
the other products tested in this category. This product
supports more than 90% of the traditional corporate telephone
features, and it topped the ticket in terms of installation,
ease of use and configuration.
Reviewer's
comment: "In the features realm, this product supports
37 of the 41 features we deemed necessary for use in a corporate
setting." Miercom
Wireless
In
a year that has seen 802.11b take off in corporations
under intense security pressure, we are happy to honor
the Bluesocket WG-1000 wireless gateway in this category.
We found it successfully protects your wireless resources.
Reviewer's
comment: "The WG-1000 is an agnostic way to contain
and manage wireless LAN users while leveraging internal
authentication mechanisms and VPN elements provided."
Tom Henderson, ExtremeLabs
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