Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
The category breaker: Apple's MacTel
In April 2005, Apple introduced the OS X 10.4, also known as Tiger. In January, it announced MacTel computing. And now imagine desktop and laptop computers that don't crash for months at a time. Imagine PCs that are close to immune to the endless train wrecks caused by viruses and worms. Imagine increasing the performance of a secure computing environment by as much as 400% overnight. Imagine an engineering company that builds and delivers properly integrated hardware, properly configured security default conditions - almost plug and play. Imagine a computing environment in which the endpoint is not a viable target for the bad guys. And imagine that the total cost of ownership for these benefits is lower than what you are paying.
No, I am not a converted Mac bigot. My company still uses WinTel machines for many things, but not those daily mission-critical tasks for which availability is the paramount security issue. My concerns are not that different from that of the typical small to midsize business or global enterprise. I want my computer to: work every time; be 100% compatible with my enterprise and applications; and have a high degree of immunity to the prevailing threats out of the box.
Corporations tend to ignore anything but WinTel machines, partly out of habit and partly because the Dell/HP/Network Associates/Symantec representatives are in their faces every day with next-day promises. Consider this the endless cycle of the heroin sale in IT. Macs also get ignored partly because they're so different, partly because they weren't quite ready for prime-time enterprise play and partly because they are more expensive then WinTel machines.
I chose to test this last thesis because price is a leading consideration in all aspects of IT operations and a fairly simple exercise. I designed a total cost of ownership (TCO) tool (download the TCO spreadsheet) to see whether Apple's higher prices were justifiable. The criteria that go into a TCO go beyond per-box cost, per-seat operating system and Office licenses, and shipping.
The tool will work for any configuration: WinTel, Mac, MacTel, Linux and so on.
We included all of the third-party security products needed to keep a WinTel machine somewhat secure and checkbox compliant. We considered the prorated costs of per-user upgrades, patches, relicensing expenses and overhead factor from lawyers, managers and technical staff.
The TCO tool considers reliability costs, downtime per user per year, productivity losses/gains, reboots and system maintenance.
The enterprise also needs to consider the help desk and other support time/costs per user per PC.
The TCO tool also allows you to calculate the resale value of the computer. It did not take long to discover that Mac's resale value is much higher than WinTel's.
What do you think? Discuss Schwartau's thoughts on MacTel.
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