Measuring what Matters: Using SharePoint Analytics to Provide Clues about Business Impact
Opinion

Measuring what Matters: Using SharePoint Analytics to Provide Clues about Business Impact

This article explores an approach to use to think about how to use system and business metrics to provide clues to help identify and improve both the adoption and business impact of SharePoint solutions.

07/11/14

Insights from the Microsoft SharePoint Conference

There was an overwhelming amount of information to process at the recent Microsoft SharePoint Conference 2014 in Las Vegas. This conference continued the themes of the last SharePoint Conference in 2012: cloud, mobile, and social.

03/10/14

Hashtag Helper: 7 tips to get more value from hashtags in SharePoint 2013

The organizations I'm currently working with are seeing some tremendous value leveraging the social capabilities of SharePoint and Yammer. I'm going to share some great stories about how they have overcome barriers to deliver...

01/30/14

Essential Intranets by James Robertson: Essential reading for intranet planning and design

I was lucky enough to get a copy of Essential Intranets by the always brilliant James Robertson to review.  If he hadn't given it to me, I would have bought a copy, and you should too, because this book is a must read for intranet...

10/31/13

SharePoint Trick: Link to an Image Thumbnail

I am working with a client where we have a SharePoint list and each list item is associated with an image in an image library. We can easily create a link from the list to the image itself using a Hyperlink column in the list - but...

08/30/13

The book is launched! Essential SharePoint 2013: Practical Guidance for Meaningful Business Results

Essential SharePoint 2013: Practical Guidance for Meaningful Business Results is finally available in print! As with the two earlier editions, I'm responsible for pretty much all of the "non-technical" chapters - governance, IA, user

08/09/13

Why We Are Disabling Reputation Settings in SharePoint 2013 Discussions Lists

Even if you don't enable "community features," SharePoint 2013 Discussion Lists have a much improved user experience over SharePoint 2010. However, if you enable Community features in a team site or start your site with the Community

07/18/13

SharePoint Governance: To get started, it’s important to have the right conversations!

Just like pretty much everything else when it comes to successful technology solutions, the focus of governance planning for SharePoint needs to start with the business outcomes you are trying to enable. Understanding your business...

06/16/13

Practice Safe Search: 10 Essential SharePoint 2013 Search Hints

A recent Nielsen Norman Alertbox post talked about how most "users are incredibly bad at finding and researching things on the web." The article mentions that most users have learned to limit their use of search on intranets because...

04/07/13

SharePoint 2010 vs. 2013 Feature Comparison Summary for Business Users

Recently, I was asked to document a summary list of the key differences between SharePoint 2010 and SharePoint 2013 from the perspective of the business user. Clearly, the modern UI of SharePoint 2013 provides an engaging user...

03/11/13

10 Key Things You Need to Know About SharePoint 2013 Community Sites

The new Community site template in SharePoint 2013 provides some really cool capabilities to promote and encourage collaboration for organizational communities. I considered two alternate titles for this blog post: "Member, member

01/09/13

How do I ask you? Let me count the ways – Multiple ways to have conversations in SharePoint 2013

For the past four months, I've spent a lot of time focused on conversations and communities. I have a client in the early adopter program for SharePoint 2013 and we've been piloting a replacement for their current listservs with...

12/26/12

Let’s Play! Using Gamification to Encourage KM and Collaboration

Games were an interesting theme at KM World 2012 this week. John Seely Brown gave a fascinating keynote on Wednesday where he talked about the incredible and rich knowledge transfer environment created in the online gaming...

10/19/12

SharePoint and Office 2013 Release to Manufacturing: Let the Conferences Begin!

Yesterday, October 11, 2012, was a big day for the Microsoft Office engineering team as the Office 2013 suite, which includes SharePoint 2013, was released to manufacturing. General availability will not be until the first quarter of

10/12/12

Upgrading to the iPhone 5? Eight Simple Steps to Make the Upgrade Easier

I was one of the "lucky" people to score a new iPhone 5 on the first day  but if you weren't, then you might actually be even more lucky - because it took me more than four hours to activate my phone due to the millions of other...

09/24/12

So, you want to be in the movies? Or just use them on your intranet? Check out Video Nation

Virtually every company I work with these days wants to be able to share video content on their intranet. The reasons are broad - messages from the CEO, introducing new intranet features, training, and sharing best practices,...

08/29/12

10 Essential SharePoint Search Hints

I'm on a mission - I want to make sure that all SharePoint guidance (or the other G-word, governance) plans include training about a key information literacy skill: the ability to execute an effective online search. Improving...

07/28/12

Designing SharePoint Solutions: Start with the business problem and look backwards!

This week, my friends from Microsoft invited me to participate in a customer meeting at one of the Microsoft Technology Centers. The challenge: helping a large global organization new to SharePoint understand the information...

06/17/12

Iron SharePoint at the SharePoint Summit: What can you do and learn in 3 days?

Last week, we wrapped up an incredible Iron SharePoint competition at the SharePoint Summit in Toronto. I had the honor of serving as a judge for the second time and though we selected a well-deserved overall winner - the G-Niuses...

05/25/12

SharePoint Governance (again) – is it time for a new “G” word or just an expanded definition?

Last month, I participated in a lively Twitter chat about SharePoint governance. The discussion, hosted by Quest Software, Inc. and led by Chris McNulty, Chris Beckett and me seemed at times to be contentious, but actually, I think...

04/15/12

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