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In six months, the software has required no maintenance on his part. "It scales and manages its own infrastructure and componentry, its disk space and memory, within the application," he says. "Once it's installed and up and running, it makes the best decisions about how to prioritize, distribute, archive and so on. We don't have to worry about that."
On average, the application requires about 2K bytes of storage per week. "We'll all be dead before we run out of disk space," Divine says. "We never touch it."
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Although Divine says he would have bought the Business Signatures software even if it weren't developed and deployed as a software appliance, he does see key advantages to the form factor. "I like that it's appliance-like, but typical hardware appliances are not very upgradeable. If you want to upgrade them, you usually have to purchase a whole new box. With this, I can use the same box and just deploy the upgrade."
It also makes sense from an efficiency standpoint. "If I decided for some reason, which I doubt I will anytime soon, to part ways with Business Signatures, I could take the hardware that I've dedicated to it and I could re-purpose it somewhere else in my enterprise. That's a significant advantage over a typical hardware appliance."
Mike Riley, vice president of marketing and strategy at Network Engines, which also helps application vendors develop appliances - software- and hardware-based - says both are viable but the key is their self-management. "Many of our customers think that turning an application into an appliance is all about the hardware," he says. "But to us, an appliance is more about the software" because it has to be remotely manageable, maintainable and updateable.
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