IT shops in midsize businesses need carefully thought out organizational hierarchies to function efficiently and effectively, but often they lack careful planning. CIOs may rely on personal influence and relationships to carry functions that ought to be built into the structure itself.
After interviewing more than 200 IT organizations, Marc Cecere of Forrester Research recommends how to deploy staff in a report "The Structure of IT: Midsize Shop Case Studies." This organizational chart of a real company he analyzed highlights good practices and points out possible weaknesses.
This IT department has about 450 members. Forrester defines midsize IT shops as 60 to 800 members, which Cecere acknowledges sounds arbitrary, but departments of that size have similar organizational patterns.
Read more about infrastructure management in Network World's Infrastructure Management section.
Partner Content
www.netscout.com
VOIP OPTIMIZATION
Optimize and assure the delivery of Voice over IP services with a superior packet based management platform that delivers unified views and analysis of voice, video and data traffic.
Download Technical Note
VIRTUALIZATION SIMPLIFIED
Industry analyst Jim Metzler helps identify how to overcome the challenges of managing virtualized server environments in this in-depth whitepaper.
Download the Whitepaper
Managing Modern IP Networks
Industry expert Nate Kalowski discusses the best practice approach of a Performance Assurance Layer (PAL), built in an ITIL framework, as a means to speed problem resolution and enable high quality QoS.
Download the Whitepaper