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Most companies have a solid disaster recovery plan in place to handle a "complete failure" of its Active Directory, which is really quite rare. What most recovery plans are missing, and the most common scenario, is a means to efficiently restore single directory objects. In this paper, we'll explore what most disaster recovery plans already address, highlight potential weak points, and suggest solutions that help fill those gaps-without requiring you to completely re-do your existing plan.
Get the latest on storage technologies that allow IT professionals to better cope with new IT demands. Learn how storage technologies can help you successfully tackle e-Discover, regulatory compliance, green data center initiatives and the data explosion. Get all the details now.
Watch Raven Zachary, Research Director for Open Source at the 451 Group, an independent IT analyst firm, discuss the emergence of enterprise Linux and the role of Oracle Unbreakable Linux support.
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Comprehensive Network & Voice Management Visit CA Network & Voice Management Resource Center and get insights into industry best practices, information that helps you to address your challenges.
Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured.
Managing your network is serious business. This paper discusses the benefits of integrating configuration change-awareness into your network fault management solution
When business-analytics projects work, the success stories can be dramatic. Witness the results posted by the Dreyfus Corp., which manages $165 billion in mutual fund assets. Looking for a way to lower churn and draw more business from current customers, the company rolled out CRM and analytics software from SAS Institute in the late 1990s and pored through the data.
It found several red flags. Sudden increases or decreases in a customer's contact with Dreyfus. More transactions between a customer's funds. Soon Dreyfus had a model it could use to proactively seek out potentially restless customers and target them with tailored sales calls. The company watched its investment redemption rate drop from more than 20% annually to as low as 7%, while its overall customer attrition fell nearly 50%.
Such tales are driving interest in analytics software, a broad field IDC estimates grew 12% in 2004, to $15.1 billion worldwide. It shares a fuzzy border with the even broader market for business intelligence (BI) software, an umbrella term encompassing products that range from technical tools for storing and modeling data to high-level applications that present corporate data in user-friendly formats, such as scorecards and dashboards.
BI for the masses is a trend industry analysts have talked about for years with growing fervor and conviction. As companies become savvier at using enterprise applications such as CRM, the pool of data available for analysis grows larger and more detailed. Regulatory changes such as the Sarbanes-Oxley Act are forcing businesses to strengthen their corporate data-tracking and analysis systems. Meanwhile, as software advances, increasingly sophisticated tools are available to help non-IT staffers such as sales and finances executives tap into business data.
"The big movement has been toward consolidating products into suites," says Nucleus Research analyst Kathy Quirk. "Historically, BI tools were used by a small percentage of people within the company. Often you had to get the IT department involved to produce the reports and pull the data together. The move now is to reach out to your basic business user."
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