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How to survive a corporate integration

Mergers and acquisitions are on the rise, but you can thrive with the new flock
By Rob Garretson , Network World , 01/25/2007
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Brian Fellows had seen it all before. When media conglomerate Thomson Corp. acquired NewsEdge five years ago, it was the second time his company had been swallowed by a larger competitor. The anxiety that swept through the 20-person IT department was palpable, but Fellows, then the distributor of electronic news and information's network and security manager, kept his head.

"The second acquisition -- for me, at least -- was a little more known," Fellows recalls. "I'd been through the fires before. I knew it was coming. On the other hand, I was now a manager, and I knew that the higher up you are in the hierarchy, the more likely it is to get peeled off."

Steps to surviving a merger
Don’t panic and stay calm.

Before jumping ship assess the merger, looking for a balanced message from new management about both the pain and benefits of integration; and how your skills could solve problems faced by the combined company.

Grieve, then move forward.

It’s natural to feel anxiety and stress, but vent outside the workplace – at home, to the employee assistance program, at your local watering hole. Avoid the rumor mill and the inevitable them-against-us turf struggles as much as possible.

Prepare a contingency plan.

Refresh your resume, reach out to potential employment prospects, finish any professional certifications in progress, but don’t pull the trigger until necessary.

Be a problem solver.

Volunteer to serve on a transition team. Contribute insights and solutions to the challenges faced by the merged company to demonstrate your ongoing value.

Be proactive.

Take the opportunity to demonstrate your worth, but walk the fine line between constructive contribution and overt self promotion.

Click to see: Steps to surviving a merger

Fellows not only survived his company's second acquisition, he prospered. His team grew from two people at NewsEdge to six at Thomson, which folded NewsEdge into its Dialog division. Even as four data centers, including his, in Burlington, Mass., were being eliminated and their functions absorbed by Dialog facilities in Minnesota, his IT group became a primary network-support operation for the 900-employee division.

"My group had grown. My budget had grown. My responsibilities had grown," Fellows says about Thomson Dialog, which he left after a few years to work for a smaller firm. "If I'd stayed there I would have probably ended up with 10 people, managing the networking for one of the [company's] major divisions."

Fellows learned through experience what recruitment and human resources experts agree are the keys to prospering through an acquisition or merger: Have patience; plan for the contingencies; maintain a cooperative attitude and practice problem-solving that can demonstrate your value to the combined company.

Mergers and acquisitions typically create high anxiety for employees uncertain about their role in a newly combined company, but keeping cool and taking certain precautionary steps can go a long way toward ensuring a smooth landing, experts and mergers-and-acquisitions veterans say.

"Be patient," advises Mitchell Marks, a professor at San Francisco State University's College of Business and a consultant specializing in managing corporate transitions. Employees whose companies have acquired or merged with another company typically have more time than they realize to assess the situation and explore their options, he says. Decisions about workforce restructuring and potential job cuts usually are several months away.

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