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How to fix a broken CRM pipeline
Salesforce.com buys developer of quoting and billing apps for SMEs
6 CRM predictions for 2016
Experts in sales, marketing and customer relationship management share their thoughts regarding which CRM features and trends will be the most buzzed about in the year ahead.
What is SaaS? Well, neither S stands for Sexy
NextView Ventures partner David Beisel summed up the newly renamed Boston Innovators Group’s gathering that he organized on Thursday night as “a very SaaSy night” and he was right. All 8 featured startups at the event could be...
Could you give me information about skivi?
7-Eleven takes a big gulp of customer data
The ubiquitous convenience store chain updates its loyalty program from punch cards to a mobile app for super-frequent patrons .
Salesforce unveils a new CRM tool for 'relationship intelligence'
Salesforce taps technology gained as part of its $390 million RelateIQ acquisition last year to offer a brand-new tool focused on what it calls "relationship intelligence."
Salesforce taps Instagram's new API with tailored marketing tools
Marketing Cloud users now have easier access to Instagram's 300 million users
What ROI can I expect from a CRM deployment?
Microsoft snaps up FieldOne to enrich Dynamics CRM
The move is a 'no-brainer,' one analyst says
New Salesforce line helps enterprises deliver in-app customer support
An offering for SMBs is also on the way
What does the future hold for Microsoft Dynamics?
Microsoft Dynamics software line isn’t dead. Instead it’s moving to be a service you can build into the tools you need to make your businesses processes work better.
Salesforce Marketing Cloud aims to blur the lines between marketing, sales and service
New updates enrich the software's tools for better cross-channel integration
From doughnuts to Dressgate: How real-time marketing helps brands stay relevant
Say goodbye to those leisurely campaigns of yore
Why marketers are betting big on predictive analytics
Lattice Engines is one of many software providers capitalizing on this trend
Salesforce doubles down on big data with new analytics tool
Through a variety of partnerships, Wave for Big Data aims to open new data sources to Salesforce's Analytics Cloud
Salesforce Community Cloud gets recommendation tool to boost engagement
The update also lets companies create their own communities complete with custom apps
With a fresh $40M, Percolate wants to be a Swiss Army knife for marketing software
The company says it offers an all-in-one alternative to myriad marketing tools
Salesforce teams with Sage, spawns new cloud platform for SMBs
Built on Salesforce 1, Sage Life aims to help small companies connect customer, accounting, payroll and finance data in one system
Cross Microsoft off the list of potential Salesforce suitors -- and maybe everyone
Microsoft considers Salesforce's almost $50 billion market valuation too high, report says
Adobe Marketing Cloud gets a CRM boost with Microsoft Dynamics integration
New connection promises a unified view of customer interactions
Great customer experience is an elusive goal
Many companies talk about it but few deliver, a Forrester study found
Blue Coat/Elastica "Shadow Data Report" 2015
Big Data Without Big Headaches
eGuide: The Software-Defined WAN
A New Engineered Solution for Big Data with MapR and Samsung
Oracle Backup and Recovery Strategies: Moving to Data-Protection-as-a-Service
Is it time to give up on WordPress sites?
Why some of the best tech talent is passing on Apple
For sale: The nuclear bunker of your dreams
(ISC)² / CSA develop cloud security certification - CCSP. Download Exam Outline.
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