Avoid the risks of CRM software lock-in by choosing wisely the first time. Download this free IBISWorld procurement report that analyzes CRM vendors and pricing trends and learn how to get the best deal for your organization.
There's a trailblazer inside every CIO. If you've got the vision, we've got everything you need to blaze your own trails and empower everyone in your business. This new e-book will show you how to build a team designed for innovation,
Both Salesforce with Einstein and Microsoft with Dynamics 365 are offering AI capabilities that promise to improve your customer service, sales pipeline and business processes. Here’s a look at the new AI features, what’s available...
Why has Salesforce been named one of the Best Places to Work by Fortune 100, eight years in a row? Join us for this webcast where you'll hear Salesforce's CIO, Ross Meyercord, and L. David Kingsley, Senior Vice President, Global HR
The efficiency of ecommerce sales with one-click checkout and third-party fulfillment can come at the cost of intimacy between you and your customer. Here’s how some online businesses are getting personal.
SAP's chief design officer says modern workers have high expectations for the enterprise apps they use each day, and the company's recent deal with Apple is designed to elevate business software and enhance the overall SAP user...
This report (free for download by CIO.com Insiders) identifies the features that a modern CRM system should have – such as mobile access -- and warns against buying niche products that will be hard to integrate.