Email news, trend analysis and opinion

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Gmail outage for business users lasted over 12 hours

Gmail service for users of the Google for Work cloud-based productivity suite was down for over 12 hours on Wednesday, apparently affecting users in a number of countries including the U.S.

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People know they shouldn’t click on links but do it anyway

Inquisitiveness is the reason why email users click unknown links in email and Facebook messages.

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The company behind Hillary Clinton's erased emails is riding high

Despite the furor over Hillary Clinton’s erased mails, the company behind it—BleachBit—seems to be having fun.

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Digify for Gmail: Mission Impossible for your email attachments

Digify for Gmail provides email content control in an easily digestible form.

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Republicans subpoena three tech companies over Clinton emails

Republicans in Congress have subpoenaed three technology companies that declined to hand over documents about former U.S. Secretary of State Hillary Clinton’s private email server.

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Office, Outlook, Slack, Handoff: The digital workplace reborn

Office and Outlook have been reinvented, collaboration tools like Slack are finally useful, and devices are evolving for new digital workflows

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In terms of spam, Donald Trump is beating Hillary Clinton hands down

As the U.S. presidential election nears, Donald Trump is emerging as the clear winner -- when it comes to his name appearing in spam.

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Email at home hurts employees, study finds

Simply anticipating after-hours email contributes to a constant state of anxiety that adversely affects workers and results in chronic exhaustion, according to a new study.

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Interpol arrests Nigerian email scammer who swindled $60 million

Interpol has arrested a top Nigerian email scammer who stole more than $60 million by tricking businesses into handing over funds.

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This new Outlook feature will organize your inbox for you

Microsoft is finally bringing one of the best features of its Outlook mobile app to the desktop: Focused Inbox.

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Getting a handle on spam emanating from generic top-level domains

Generic top-level domains are often used for spam and malware attacks. There are steps they can take, though, to reduce the amount.

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Investigation into Hillary Clinton’s personal email system closed without charges

An investigation into the use of a personal email system for official communications by Hillary Clinton, while she was secretary of state, has been closed with no charges filed, U.S. Attorney General Loretta E. Lynch said Wednesday. ...

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FBI faults Clinton's personal email system, but doesn't recommend prosecution

Hillary Clinton was "extremely careless" in her use of a private email server while she was secretary of state, but the FBI isn't recommending any charges be brought against her for mishandling classified information.

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The new internet domains are a wasteland

The new DNS top-level domains have been taken over by spammers and malware attackers.

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IBM and Cisco will make Watson into a virtual workmate

Watson might schedule your meetings someday if a partnership between IBM and Cisco Systems bears the fruit they’re hoping to grow. In the meantime, the companies hope to save employees from some of the meaningless tasks they have to...

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Salesforce now accessible from Outlook

With Lightning for Outlook, users can now search Salesforce entries from within Microsoft Outlook and make connections with customers.

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Lightning strikes Outlook in latest Salesforce-Microsoft integration

Microsoft's is used by some 400 million users around the world, so it's only natural that Salesforce wants its own software to play nicely with it. On Tuesday, the CRM giant announced a big step in that direction.

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8 biggest email pet peeves

Spam, emoticons and group emails -- most people have a love-hate relationship with email. Here are workers' eight biggest email pet peeves.

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