SaaS news, trend analysis and opinion

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holy grail

Riverbed searches for the IT Holy Grail

Riverbed strives to create the IT Holy Grail with SteelCentral 11, combining end user experience, infrastructure, application and network performance management in one platform.

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Breaches, IT skills & innovation keeping CIOs up at night

To say that CIOs have full plates – from guarding against breaches to cloud migration to embracing innovation – is an understatement. But given the growing recognition of IT’s importance to organizations of all kinds, it’s also a...

Slack CEO Stewart Butterfield.

Slack CEO describes 'Holy Grail' of virtual assistants

Stewart Butterfield wants to build a super bot that retrieves and correlates information from any enterprise application to find employees answers to sophisticated questions.

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IBM's Cleversafe storage platform is becoming a cloud service

If dispersing data among storage nodes can make it more secure and less prone to loss, wouldn’t spreading it across far-flung cloud data centers make it even more so? If so, IBM has the right idea with its Cloud Object Storage service...

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Salesforce takes another swing at Microsoft with chatbot building tools

Companies have another set of tools at their disposal to build chatbots. Salesforce CEO Marc Benioff announced a new LiveMessage service that's aimed at connecting his company's Service Cloud with messaging services like Facebook...

salesforce ceo marc benioff

Salesforce Einstein aims to democratize AI

Salesforce CEO Marc Benioff calls Salesforce Einstein ‘AI for everyone,’ but only time will tell how useful the artificial intelligence feature really is.

The Microsoft logo on the outside of a building.

Microsoft Dynamics 365 will be unveiled later this month

Microsoft Dynamics 365, a new on-demand version of the software suite, will unify ERP and CRM capabilities.

cloud management

Why it takes a cloud service to manage cloud services

Chances are, your business already uses multitudes of cloud services and integrates with many more. How do you manage them all? These services can help.

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Salesforce will buy Krux to expand behavioral tracking capabilities has agreed to buy user data management platform Krux, potentially allowing businesses to process even more data in their CRM systems.

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Salesforce kicks off its conference with mobile, IoT updates and more

Salesforce's annual Dreamforce mega-conference kicks off in San Francisco on Tuesday morning, and the company will announce a slew of updates to its apps and services.

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Microsoft follows AWS into France with plan for new Azure data center

Microsoft is adding to its European cloud infrastructure, with plans to open new data centers in France next year, CEO Satya Nadella said Monday.

developer annoyances

10 things that tick off software developers

Developers are people, too, and they get annoyed by the same things that bug the rest of us: Co-workers, endless meetings and bad office coffee. But some issues are unique to developers. Here are the top 10 things that tick off...

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What small business look for when considering SaaS

Cloud marketers and SaaS pros share their advice on how to make cloud-based software attractive to small and midsized businesses.

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Sage delivers a payments API. Because APIs are the key to unlocking the future

Accounting software vendor Sage jumps on the API bandwagon, partners with Apigee to provide API management.

id management

Why you should embrace SaaS ID management

Adopting single sign-on software to federate access to corporate applications is a key task priority for many CIOs seeking to make employees more efficient without sacrificing security.

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A Cisco-Salesforce deal means collaboration will come to you

Cisco will integrate its cloud-based Spark communication system and WebEx conferencing service into elements of Salesforce, one of the most widely used enterprise productivity platforms.

chuck robbins cisco ceo

Cisco CEO Robbins: Wait til you see what’s in our innovation pipeline

Analytics, collaboration and security key to addressing hyper-distributed data centers and networks, Cisco CEO Chuck Robbins says.


Microsoft Dynamics 365 won't come cheap, leaked details suggest

Microsoft's upcoming Dynamics 365 cloud software promises a one-stop shop for ERP and CRM, but its modular convenience could come at a considerable cost, with strong incentives to sign up for bundle pricing.

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