Service Providers

Service Providers news, trend analysis and opinion

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092415blog down right now

DownRightNow was down right then

A Twitter user reports that Facebook is down, which leads me to do what I always do in such situations: check with the website to see if the report is indeed true.

092215blog verizon luke mccown

Life imitates Verizon commercial art

Perhaps you’ve seen the Verizon commercial dubbed “A better network, as explained by backup quarterback Luke McCown.”

Another sign of Google Fiber worship

Today, we have another sign – literally – that Google can’t roll out this stuff fast enough.

091715blog sweet sweet google fiber2

‘Is this sweet, sweet Google Fiber in the wild?’

The question -- ‘Is this sweet, sweet Google Fiber in the wild?’ – was posed on Twitter this morning by Nick Owen, CEO of WiKID Systems, an Atlanta-based purveyor of two-factor authentication products.

innovation digital transformation ts

How captive IT offshore centers are driving IT innovation

Companies like Amazon, Tesco and Honeywell are looking to offshore IT subsidiaries to deliver digital transformation.

prenav drone

New super-precise drones could win over wireless industry

Big IT companies have largely been mum on plans to use drones, but emerging technology from Bay-area startup PreNav appears to have at least intrigued wireless service providers and cell phone tower operators.

network operations center

For carriers, OSS can become a competitive advantage, not a cost center

Operations Support Systems excel in managing traditional networks, but they can be more, so much more, as we look forward to smarter networks that are more responsive to enterprise customer needs.

iphone 6 6 plus gallery

Sprint fires back at T-Mobile with perpetual iPhone upgrade program

Limited-time deal lets you get an iPhone 6 now for $15 per month, and upgrade to the next iPhone at no extra charge

081715blog att and us flag

How an obscure acro and an old Network World story helped link AT&T to NSA spying

Pro Publica and the New York Times have revealed previously unknown details of the “highly collaborative” relationship between AT&T and the NSA. Helping them connect the dots were an obscure acronym and a 1996 story in New World.

Computerworld Best Places to Work in IT 2012 / USAA headquarters

T-Mobile switches on ISP-hotspot piggy-backing

Mobile Network Operator T-Mobile is trialing automatic connection to ISP Bright House’s hotspots.

FCC requires consumer protections in telephone transition to IP

Carriers must get permission from the FCC if they discontinue or reduce voice services during the change


Another reason people hate cable companies, particularly Comcast

Residents of St. Paul, MN, are entitled to a 10% discount from Comcast if they are elderly, disabled or low-income. Comcast doesn't make getting it easy, though.

ISP argues net neutrality rules violate its right to block content

Broadband provider Alamo tells court it has a free-speech right to exercise editorial discretion over the Web

Facebook aims to launch unmanned drone by year-end

The aircraft is designed to provide Internet access to people in underserved areas

Facebook opens to more mobile operators

A new online portal will make it easier for carriers to adopt the app, Facebook says

Cell service at US airports varies from first class to middle-seat coach

Tests by RootMetrics found coverage is improving but inconsistent

AT&T's acquisition of DirecTV appears headed for approval with conditions

FCC chairman Tom Wheeler has circulated his recommendation for approval of the deal

net neutrality

CTIA: FCC transparency guidelines ‘irrational’

The wireless industry’s chief lobbying group today issued comments on part of the FCC’S Open Internet Order that went into effect last month, saying that provisions requiring better disclosure of network management, performance and...

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