Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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Apple and Cisco partner to optimize and integrate collaboration tools

Apple and Cisco are partnering to create a fast lane for iOS business users across Cisco networks, also integrating iPhone with Cisco enterprise environments.

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LinkedIn spruces up messaging ... and adds GIFs and emojis

Buttoned down LinkedIn is adding a touch of modern to its messaging client, streamlining its design while also adding support for digital media like stickers, emojis and GIFs.

Verint and Vidyo collaborate on video customer engagement

Verint and Vidyo announced that they are collaborating on cloud-based visual communication technology to bring video support tools to customer engagement centers.

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The Listserve: Your chance to send a message to 25,000 people.

A great experiment; a huge mailing list that one randomly selected person gets to write to every day. For free.

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Why social media could swing the 2016 presidential election

Candidates in the 2016 U.S. presidential election use more social networks than politicians of the past, in hopes of tapping the millennial market. However, it's difficult to measure real ROI, and the social trail is fraught with...

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Alleged Va. shooter uses social media to post video of killings

The man who allegedly shot and killed two journalists in Virginia while they were doing an on-air interview, posted video he took of the murders to Twitter, Facebook and YouTube.


Spam King pleads guilty to Facebook hack, email scheme

Sanford Wallace, the so-called Spam King, has pleaded guilty to fraud and criminal contempt in connection with misusing email, the U.S. Department of Justice says.

Vonage to acquire iCore; Verizon’s free VoIP to mobile

Vonage plans to acquire privately-held iCore Networks, a Unified Communications-as-a-Service (UCaaS) for businesses, for $92 million.

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Microsoft tests SharePoint 2016 and enterprise cloud hybrid search

The beta software lets IT departments try out the latest features in SharePoint, while a new search feature lets users look up information across on-premises data and Office 365.

ShoreTel Connect integrates onsite and cloud platforms for UC, Contact Center

ShoreTel Connect features a single platform and user interface that provides business communications from the cloud, onsite, or a hybrid combination of both. ShoreTel also introduced new features and upgrades for contact center...

ADTRAN offers Virtual Network Function for CPE

ADTRAN has launched its Virtual Network Function (VNF) solution suite, offering telecom and cable service providers a way to transition customer premises equipment (CPE) solutions to virtualized, software-based networks.

Video conference via tablet

When video collaboration makes sense in the cloud

It doesn't work for everything, though, and smart IT managers are lining up different classes of videoconferencing tools for different use cases.

Mitel CEO: UC cloud, mobility show impressive growth

We sat down recently with Mitel CEO Richard McBee to get his take on where the unified communications (UC) industry sits today, and to ask for his insights about forward-looking trends.

Business booms for African sites dedicated to used goods

Rising Internet usage, plus a culture used to bargaining for used goods, provides fertile ground

AT&T a closer partner of NSA than previously known, Snowden docs show

A new analysis of documents leaked by Edward Snowden highlights massive surveillance efforts with special help from AT&T

Mozilla tests a true stealth mode for Firefox

A new tool in prebeta is designed to block browser tracking across sites

Seller of melanoma detection apps settles FTC complaint

The marketers of Mole Detective apps lacked proof their products could detect melanoma, the agency says

Fujitsu brainstorm room lets you write on the walls

Digital sticky notes are one part of this elaborate projection system aimed at going beyond whiteboards

Apple, Intel cite gains in hiring women and minorities

Since January, Apple said nearly half of its U.S. hires were women, black, Hispanic or Native American

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