Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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Microsoft CEO takes a collaborative approach to cybersecurity

Microsoft CEO Nadella talks of company's role in an ‘ecosystem,’ saying partnerships and top-to-bottom protection and detection critical to battle emerging security threats.

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New EFF website highlights content that social networks don't want you to see

We all know there are restrictions on what kind of content you can put on social networks, but how far do the restrictions go?

all in one collaboration

Cisco acquires video collaboration company for $700M

Acano will help scale, hybrid delivery and interoperability, company says

Google+ Redesign

Google+ rides again with a redesign focused on communities of interest

Google isn't done with its attempts at running a social network. On Tuesday, the company gave Google+ a redesign focused on people getting together around shared interests.

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Citrix spinning off GoTo collaboration business, laying off 1,000 people

Citrix Systems has decided to spin off its GoTo collaboration products business into a new company, to focus on its core business in the secure delivery of apps and data.

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5 email helpers you need to install right now

Email overload is a fact of daily business life. Or is it? While plenty of applications promise to help you manage the morass of messages munging up your mailbox, these five may actually deliver on those promises.

Dynamics CRM Online Hootsuite integration

Hootsuite ties into Microsoft's Dynamics CRM to turn likes into leads

More companies are turning to social media as a way to communicate with their customers, and Hootsuite is working with Microsoft to make that even easier through an integration with the company's products.

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With backing and pipeline from Salesforce, Talkdesk appears set to soar

Call center technology isn't the most exciting of use cases, but young vendor Talkdesk isn't letting that get in the way of traction.

10 Microsoft Office 2016 features you'll love - intro title

10 Microsoft Office 2016 features you’ll love

Office 2016 offers many enhancements that integrate more tightly with SharePoint and OneDrive. It can be confusing to keep track of all the features, so we pick 10 you are sure to love.

room under construction

The past and future of the videoconference room, Part 2: The Room

Getting to the right answer when picking collaboration systems is never just about the technology. The only correct first step is understanding your use case and environment and then selecting solutions that effectively meet the...

Atlassian San Francisco

After 10 years of profitability, Atlassian steps up for an IPO

It was late September when reports first suggested that Atlassian was planning a U.S. IPO, and on Monday, the Australian software maker followed through by filing its papers with the Securities and Exchange Commission.

How AI is improving consumer engagement and customer experience

More and more companies are using social and digital platforms to empower customers and enhancing their contact centers with AI technology

mergers and acquisitions

Atos acquires Unify with eyes on enterprise unified communications

Atos Origin announced it is acquiring Unify for $371 million, helping it to enter the enterprise unified communications market.


Google drone delivery, Tesla Autopilot, ISS birthday - The Wrap

On The Wrap this week Google plans to deliver packages by drone, Tesla takes back Autopilot features and the ISS turns 15.


14 strange but true tech facts you (probably) don't know

But we think you'll be glad to find out!

Drew Houston Dropbox Open

Dropbox touts enterprise growth at user conference

Dropbox co-founder and CEO Drew Houston announced at the company’s first conference for users Wednesday that there are now more than 150,000 companies paying for its Dropbox for Business product, up from the 130,000 business customers...

mobile social collaboration faces heads

Review: Office 365 fails at collaboration

Despite years of promises and gap-filling acquisitions, Microsoft's collaboration toolkit remains a woefully inadequate mishmash

1 google inbox

Google's Inbox uses machine learning to speed up email replies

A new feature Google announced Tuesday lets people get through a whole bunch of email using machine-learning-powered smart replies.

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