Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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At Google I/O, Android may push deeper into the home

A new version of the mobile OS is said to target low-power devices with little memory

Oculus acquires image recognition startup Surreal Vision

The company's technology could help Oculus apps better mimic reality

GENBAND showcases portfolio, network transformation trends at Perspectives15

GENBAND held its Perspectives15 customer and partner summit last week in Orlando, highlighted by product announcements and insightful commentary by GENBAND executives and external industry thought-leaders.

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Geekiest and techiest new Scrabble words

The new Collins Official Scrabble Words book is out, and a lot of the new words are technology related.

Google to change Maps search system after offensive White House results

Some searches for racist terms that previously triggered the White House now return nothing

PayPal hypes its mobile strengths ahead of IPO

One-third of all PayPal transactions now come from mobile, the company says

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Verizon hit by an 8-hour email outage

A lot of Verizon's email customers woke up to find that their service was down. For many, the problem persisted for 8 hours.

Racist query terms in Google Maps trigger the White House in results

A Google spokeswoman apologized for the issue, but did not explain what causes it

Masergy announces WebRTC-enabled UC solution

Masergy Communications, a cloud-based UC service provider, announced this week that that its Cloud Unified Communications solution is now WebRTC-enabled with the launch of its Virtual Automated Attendant (VAA).

Dropbox unleashes 'universal app' for Windows phones and tablets

New features for designers, meanwhile, promises better image handling

Feds slap PayPal with $25 million fine over credit service

PayPal illegally signed up users without their consent, the Consumer Financial Protection Bureau said

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Redditors: Mystery startup Narwhal Bacon Box wants to surprise you

A mysterious new business called Narwhal Bacon Box that says it wants to be the Loot Crate for users of the Reddit news aggregator, is set to reveal itself on June 4.

Global digital rights groups say Facebook's Internet.org increases inequality

The groups are objecting to Internet.org's "walled garden" of services offered without data charges

Vidyo partners with NICE to enhance customer experience

NICE and Vidyo have integrated the NICE Engage Platform, a recording and analytics solution that supports real-time engagement, with VidyoWorks.

Google looks set to join the 'buy' button trend

The company will let consumers click to buy right from search results, the Wall Street Journal says

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Best practices: How not to handle angry people who never asked for the newsletter you subscribed them to

There’s something profoundly presumptuous and rude about any organization assuming that you want to be subscribed to their newsletter or whatever. And what amplifies the irritation is that unsubscribing isn’t frictionless: You usually...

Bing joins Google in favoring mobile-friendly sites

The changes will prioritize mobile-optimized sites in Bing's search results

Reddit's new anti-harassment rules anger some users

They fear the changes will curtail free expression on the site, and questioned the company's motives

8x8 unveils cloud-based global contact center solution

8x8 announced the launch of 8x8 Virtual Contact Center (VCC) Global today as a milestone as a new milestone in its Global Reach initiative.

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