Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

LinkedIn outage map

Recommended reading: "How to Pick a Unified Communications System"

Highlights of e-book covering UCaaS written by industry expert Blair Pleasant


Intuitive Solutions deploys LiveOps' WebRTC contact center tech

LiveOps, a cloud-based contact center provider, recently announced that Intuitive Solutions, a managed contact center services provider, has successfully deployed the LiveOps WebRTC Solution.

17 ways to hate Microsoft Outlook 2013 less

Few software products draw such universal -- and deserved -- scorn as Outlook 2013. Here’s how to tame the beast

Analysis of tweets around Ferguson shows Twitter's quick grip on the news

Nearly 150,000 tweets appeared a full two days before cable news networks covered it

OnBeep developing walkie-talkie type wearable for mobile devices

The push-to-talk device will work with iOS and Android smartphones and ship later this year

YouTube music might be a win for other Google services

Premium content, not a lack of ads, might be the real draw

Microsoft tweaks SharePoint Online to free up site storage

The company also increased the maximum amount of SharePoint site collections in Office 365 to 500,000 from 10,000

Microsoft preps Office 365 document management tool for lawyers

It's called Matter Center and is available in limited preview to participants of a beta testing program

FCC extends net neutrality comment period to Sept. 15

The public will now have five additional days to weigh in

Official at digital currency service pleads guilty to money laundering

Liberty Reserve helped launder $6 billion worth of proceeds related to criminal activity, the DOJ has alleged

ShoreTel Mobility 8 delivers mobile video collaboration

ShoreTel Mobility 8,offers mobile-enabled video conferencing and new software enhancements including a virtualized ShoreTel Mobility Router.

Samsung buys SmartThings in ambitious push to connect your home

SmartThings makes a mobile app and a software platform for controlling household objects

Philadelphia uses Salesforce.com for upgraded 311 system

Community portals, social media analysis and better insight into problem resolution are on tap for Philly residents

Clarizen improves charts, UI in social project management product

Clarizen v6 combines project management tools with enterprise social collaboration software in a single cloud suite

Infor goes up against Salesforce.com with SalesLogix acquisition

Infor will tie SalesLogix CRM with its ERP apps as well, says CEO Charles Phillips

Microsoft makes Bing search more chatty

A new feature lets people simplify how they phrase their questions

Oracle E-Business Suite upgrade points to its Fusion dilemma

A slew of upgrades in E-Business Suite 12.2.4 makes the question of adopting Fusion Applications more difficult, one analyst says

Amazon introduces mobile card reader to compete with Square, PayPal

The company is entering the U.S. market with a promotional offer on transaction fees

Adobe announces Connect platform enhancements

Adobe Connect 9.3 features screen sharing improvements, social media and salesforce.com integration, more event analytics

Load More