Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

Can gamification solve enterprises' engagement problem?

Big data and other new technologies are fueling the use of gaming principles in the workplace

Starbucks hit by major computer failure

Stores appear to be affected across the country, with some giving out free drinks


Google sales hit a speed bump in Q1

Total sales grew by 12 percent, below analysts' projections

Dropcam footage, Facebook posts sink suspected serial burglar (see video)

A man suspected of committing as many as 2 dozen car and house break-ins was arrested for burglary in a Boston suburb on Tuesday after being identified from a Dropcam home surveillance camera and implicating himself via Facebook.

Casio iPhone app does keyword searches in voice recordings

The app can pull out words from a speech or interview in a snap

Google boosts workplace efforts with Box integration, videoconferencing

Google for Work rests on its Chromebooks hardware and Chrome web browser

Alcatel-Lucent Launches New Rapport Software Platform for Enterprise, Service Providers

Alcatel-Lucent has launched a new software platform designed to cut the cost and complexity of embedding and integrating voice, video, and messaging services into any application. Rapport is intended to enable the communications...

Mobile money transfers to Africa expected to hit $33 billion this year

Most sub-Sahara Africans are using mobile financial services to buy goods, pay utility bills, send and receive money

MtGox creditors can finally file claims for lost bitcoins

Claims are being accepted through a dedicated site and via the Kraken bitcoin exchange until May 29

Yahoo, still reliant on PCs, posts earnings that disappoint

Smartphones and tablets account for less than a quarter of Yahoo's ad revenue

social media misfires hp2

5 ways your company can defuse a social media crisis

When an employee is caught in the crosshairs of a social media mishap, businesses need to tread carefully. Here’s how to prevent a crisis and defuse one that's already occurred.

Google makes mobile websites more app-like with Chrome push notifications

The likes of eBay and Facebook will soon take advantage of the feature

Pushdo spamming botnet gains strength again

The botnet has infected computers in more than 50 countries by changing its infection tactics

Recommended Reading: The 2015 VoLTE State-of-The-Market Report

A 2015 VoLTE State-of-The-Market Report sponsored by Sonus and released last week shows that as mobile operators build out their broadband data networks using 4G LTE, VoLTE is evolving as the platform of choice for delivering voice...

collaboration tools

6 IT leaders share tips to drive collaboration

Collaboration tools are destined to fail when IT leaders look to solve problems that don’t exist. Here’s how CIOs and IT managers ensure their collaborative platform efforts aren’t futile.

microsoft way sign

What has changed now that Microsoft's Lync is Skype for Business?

The replacement for Lync has arrived. What new features are available, and how long will users have to migrate?

California bill aims to secure data of users using ride-hailing companies

The legislation will be heard by an assembly committee on Monday

Uber lawsuit over alleged India rape heading to mediation

Both sides have agreed to try to settle the claim without a trial

Forever 21 denies pirating Adobe software, strikes back

The retailer claims Adobe, Corel and Autodesk charge accused pirates exorbitant license fees

Facebook-backed Internet.org loses some Indian partners over net neutrality

Internet.org was criticized for offering access to select sites without data charges

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