Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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4 possible outcomes for Avaya

As Avaya continues its Chapter 11 process, Dave Michels speculates on four possible outcomes for the company.

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6 of the most effective social engineering techniques

It takes a layered approach to technology and added protections and assurances for your people to fight social engineering.

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Social media companies have a month to update service terms in the EU

Facebook, Twitter and Google have been given a month to make changes to their user agreements in the European Union or face "enforcement action."

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Smackdown: Office 365 vs. G Suite management

Users don't directly see these capabilities, but they are core to managing your productivity and collaboration platform

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Microsoft Teams takes on Slack with enterprise bots, Office 365 tie-ins

Microsoft Teams is now live – and on by default – for Office 365 subscribers with Business Essentials, Business Premium, and Enterprise plans.

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Twitter accounts hacked, Twitter Counter steps forward as culprit

Twitter Counter, a third-party analytics service, appears once again to have provided a gateway for hackers to post messages to high-profile Twitter accounts.

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Review: Microsoft Teams almost as bad as its beta

Despite the beta feedback, Microsoft cuts corners on user interface, functionality, and cross-platform support. When will it learn?

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10 tips to get started with Microsoft Teams

Microsoft Teams provides a great way for teams who want a chat experience to connect. These tips will help you get the most value from the collaboration tool.

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Microsoft ratchets up group chat competition with Teams launch

Microsoft’s work chat app Teams hit general availability on Tuesday, as part of the company’s push to compete with Slack, HipChat, Google and other players in the group chat market.

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The definition of work is shifting—here’s what you need to know

As technology advances and employees demand greater flexibility and mobility, the word "work" will continue to take on new and different meanings.

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Clear Choice Tests

Review: Slow Internet? Firebind can sniff out the problem

We found Firebind to be an effective tool for reaching into branch office networks to diagnose Internet-based performance problems. Firebind has a simple agent installation procedure and uses email-based alerting, so network managers...

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Clear Choice Tests

Zix wins 5-vendor email encryption shootout

In this review, we looked at five email encryption products, four of which employ encryption gateways and one that’s end-to-end. The gateways usually rely on plug-ins to Outlook and browsers so you can continue using your existing...

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IBM pledge: Not only does Notes/Domino live, there’s no end in sight

It’s interesting to see IBM, which bought Lotus in 1995, pledging to support Domino and Notes for, well, an open-ended long period of time.

Microsoft So.cl

Microsoft killing vowel-challenged So.cl social networking service on March 15

Microsoft's FUSE Labs has announced it is killing So.cl (or just plain Socl), a multimedia-infused social network and search tool positioned as a complement to Facebook, Twitter, Pinterest, Tumblr and other more established social...

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Protecting the enterprise against mobile threats

Mobile devices have transformed the digital enterprise allowing employees to access the information they need to be most productive from virtually anywhere. Has that convenience come at a cost to enterprise security, though?

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Google launches official Gmail Add-on program

Google is making it possible for developers to bring their services into Gmail using new integrations called Add-ons.

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Google's Jamboard will cost $5,000 and ship to the US in May

Google is getting ready to put its smart whiteboard on sale. The company announced Thursday that the Jamboard, its big touchscreen that’s designed to serve as a digital collaboration space for business users, will be available in May....

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Google goes after Slack with Hangouts overhaul

Google’s Hangouts work chat and videoconferencing service is undergoing some major changes to better serve businesses. The company announced Thursday that it’s going after the work group chat market as well as the group...

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