Unified Communications

Unified Communications (UC) news, analysis, research, how-to, opinion, and video.

Monty Python's Flying Circus

Taking a critical look at Workplace by Facebook

Amid the emergence of enterprise social networking (ESN) platforms over the past decade, creating a "Facebook-in-the-enterprise" became a kind of short-hand exhortation by vendors and customer aspirants alike: Could we recreate the...


Whose Zoomin who? Polycom is

In a move that last year wouldn’t have been thinkable, Polycom is collaborating with longtime competitor Zoom to offer Zoom Connector for Polycom.

microphone interview voice reporter

SD-WANs lost my voice

Traditionally, network architects have questioned the wisdom of using the internet for VoIP. While a private backbone provides the very best VoIP performance, the right SD-WAN with the right functionality allows the use of the...

information exchange knowledge transfer

Knowledge management takes center stage at SharePoint Virtual Summit

SharePoint Virtual Summit unveiled the latest innovations for SharePoint and OneDrive, including a focus on connecting people and sharing knowledge and information.

Gmail Google Mail

Google adds smart reply to Gmail for iOS, Android

Google is making it easier for people to dash off a quick email reply from Gmail on their smartphones. The Smart Reply feature, which offers a handful of contextually-aware, computer-generated responses, is coming to Google’s flagship...

Facebook headquarters

Facebook hit with maximum fine for breaking French privacy law

The French data protection watchdog has imposed its harshest penalty on Facebook for six breaches of French privacy law.

hacker

Digital signature service DocuSign hacked and email addresses stolen

Digital signature service DocuSign said Monday that an unnamed third-party had got access to email addresses of its users after hacking into its systems.

SNL one step ahead of Amazon with Echo Silver

In SNL spoof, Amazon and AARP team to address senior citizens' most pressing digital assistant needs with Echo Silver

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Tech majority disagrees with AI warnings from Hawkings, Musk and Gates

Arizona State researchers analyzed tweets about artificial intelligence and found most people in the tech community are optimistic about AI compared with AI experts.

cisco

Cisco taps into AI, collaboration with $125M MindMeld buy

Cisco gets MindMeld’s Deep-Domain Conversational AI technology for voice-embedded apps

ransomware hardware security embedded circuit board integrated controller

German firms will streamline online login with a European bent

Several German firms are taking a stab at a single login process for accessing different online services -- an approach that could compete with U.S. offerings.

work from home jobs

How to organize workspaces around people and build culture

Workspace issues companies need to consider when eliminating remote working programs

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Google Docs phishing attack underscores OAuth security risks

Google has stopped Wednesday’s clever email phishing scheme, but the attack may very well make a comeback.

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Boring old enterprise vendors pay interns well

Snagging an internship at Amazon, Apple, Facebook or Google is certainly reason for celebration, but interns can also fare pretty darn well at enterprise-oriented vendors such as Juniper Networks, VMware and Salesforce.com.

fb messenger enterprise tool2

How Facebook plans to bring Messenger to business

Speaking at the Collision conference this week, Facebook’s Stan Chudnovsky said the company remains committed to making Messenger a multi-purpose platform.

sand castle on harbour island

Unified communications is a marketing Camelot

Like Camelot, the notion of unified enterprise communications is imaginary. Emerging companies, including Zinc, instead meet the realities of today's worker.

Gmail Google Mail

Sneaky Gmail phishing attack fools with fake Google Docs app

Google Docs was pulled into a sneaky email phishing attack on Tuesday that was designed to trick users into giving up access to their Gmail accounts.

teens mobile snartphones

Social media breaks more common among teens than you might think

I did wonder whether my youngest teenage son would return from a recent week-long service trip on which electronic devices were banned quivering from some sort of social media withdrawal, but he survived just fine and the salmon in...

diverse group of people seated in a circle collaborating with social media icons floating above them

Why online etiquette matters -- and why IT leaders should care

High-tech analyst Scott Steinberg, author of the book Netiquette Essentials, offers ideas for navigating social media networks with grace and discusses the crucial role CIOs play in promoting -- and enforcing -- good behavior online.

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