Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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monopoly

A techie's guide for voting on new Monopoly game tokens

Hasbro is giving Monopoly fans a choice of going old school, very old school or new school in an online vote to determine which tokens will come standard with a new version of the game hitting shelves in August.

collaboration public domain

IT teams put conversations to work with ChatOps

Putting tools, alerts and processes into the chat interface gives both developers and the ops team a new model for working with infrastructure.

Collaboration tools: social media messages, sharing, connection, communication

Before you select a visual collaboration platform, ask yourself these questions

With so many new visual collaboration platforms emerging, how can you decide which one best suits your needs? Start by answering these 8 questions.

Gmail Google Mail

Privacy legislation reintroduced for mail older than 180 days

A bill has been reintroduced in the House of Representatives that would require that law enforcement agencies get a warrant before they poke around users’ emails and other communications in the cloud that are older than 180 days.

DNA

Recombinant communications: The new 'genetics' of enterprise communications

The emerging API economy and 'as-a-service' industries hold promise to revolutionize the 'genetics' of enterprise communications.

sorriest tech companies 1

Facebook gets 2017 tech industry Year in Apologies rolling

No sooner had we put our list of 2016's Sorriest Tech Companies to bed than Facebook rang in the new year with a fresh apology -- for blocking an Italian writer from using a photo of a well-known statue of nude sea god Neptune found...

Mobile network apps and data.

A New Year’s Resolution for your Intranet: Do an IA Health Check!

Even with the best search engines available, Information Architecture is still critically important for your intranet. This article provides six key checks to help ensure that your intranet IA is delivering value.

nup 173075 0006

Donald Trump offers cybersecurity warning: 'No computer is safe'

Donald Trump showed off his IT security credentials at a New Year's Eve party, suggesting that the best way to keep secrets from hackers is a huge air gap.

puzzle pieces problem solved teamwork collaboration

Why employees don't use collaboration tools

Enterprises continue to roll out tools like Slack and Hipchat, but many struggle to get users to adopt them. Here's why.

video

What were the most disruptive iPhone apps of 2016?

From mobile augmented reality to social live-streaming, here are the trends that iPhone apps brought to the mainstream this year. And what we should expect in 2017.

chatbot builders intro

10 hot chatbot builders

Chatbots are taking over! These platforms are where your ‘bot gets started.

ezTalks Onion videoconferencing

ezTalks Onion: all-in-one videoconferencing is under-baked

I had a chance to get an early version (really early, as there is still some rough edges to be worked out) of the ezTalks Onion. The device (I don’t know why they call it the Onion – it doesn’t look like one particularly) is an...

outlook android preview

Outlook vs. native apps in Windows, MacOS, iOS, and Android

Office 2016 has largely unified the Exchange experience on the desktop, but native apps still do better overall on mobile clients

binoculars looking watch outlook future

2017 tech outlook -- and saving predictions from the digital dustbin

A chatbot onslaught in the enterprise and the cranking up of the 5G wireless hype machine are expected in 2017.

2016 social media stories

2016's biggest social media stories

Social media had undue, and dangerous, influence on the presidential election in 2016, and Microsoft closed one of the highest-profile acquisition in social media history. These are just two of CIO.com's picks for the most significant...

sorriest tech companies 1

2016: The year in tech companies' public apologies

Google, Microsoft, HP, T-Mobile, Facebook and pretty much every other big name in tech was forced to issue a public apology or more during the year, as public relations pros earned their money (or not) to salvage their employer or...

unified communications

VOSS and LayerX partner up to improve UC management

Integrating the data created from the VOSS-4-UC suite with the LayerX analytic engine makes it easier to manage Unified Communications applications.

2016 collaboration tools stories

Top 10 business collaboration stories of 2016

The year 2016 was an especially busy one in the enterprise collaboration market. CIO.com shares its picks for the most significant collaboration stories of 2016.

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