Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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How to minimize the risks of phishing scams

Employees are often the weakest link in your company's security chain. But with a little knowledge and foresight you can mitigate the risks. In this video, CIO.com senior writer Sharon Florentine explains the anatomy of a phishing...

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How to run your small business with free open source software

From alternatives to Microsoft Office to full-blown ERP systems, open source software can provide free options for small businesses that don't have the budget for big-ticket enterprise applications.

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Cisco makes videoconference technology invisible

Cisco's new Spark Room Kit and Room Kit Plus have advanced technology intended to make videoconferences simple.

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Facebook wants you to hang out with your friends in VR

Facebook is making it possible to hang out with your friends in virtual reality using Spaces , a new app the company launched Tuesday for the Oculus Rift. The app will allow people to join a shared, immersive video call, represented...

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Facebook yanks video of cold-blooded murder, responds to ‘horrific crime’

Facebook removed the video of a murder that Steve Stephenson uploaded to the social networking site.

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The pathway to digital transformation runs through IT

Successful digital transformation almost always starts in IT, says BMC CIO Scott Crowder. This case study explains how BMC's IT team achieved it.

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How to keep your Verizon email account from being killed off

If you're a Verizon customer who uses the carrier's email service, you very well might have an imminent decision to make about your Verizon.net address or risk losing access to your account and associated data.

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Can Google’s Key Transparency make encrypted email ubiquitous?

The open nature of email makes implementing encryption complex. Google hopes to change that with its Key Transparency initiative.

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Can Amazon be stopped?

Amazon’s success in ecommerce could be repeating in enterprise communications.

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VMware, Splunk & Juniper among highest paying networking companies

Networking and other technology businesses are among the highest paying companies in America, according to a new report from jobs marketplace Glassdoor. And if you find yourself out of a tech job, well, there’s always consulting,...

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8 great small business productivity and collaboration apps

Entrepreneurs and project managers share their favorite apps for staying organized and productive.

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Slack apps can now use drop-down menus

Apps that integrate with Slack can now include drop-down menus in the messages that they post to the service, as part of a push to improve the interactivity of third-party integrations.

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Instant messaging service Wire open-sources its server code

Wire has started the process of releasing the server code for it instant messaging platform.

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When phone systems attack

Weaknesses in our nation's 911 network continue to expose themselves, mostly by accident. The latest incident was with the 911 system in Amarillo, Texas.

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Could Amazon become an enterprise collaboration contender?

Amazon has a series of apps that compete with Office 365 and G Suite, but they currently aren’t packaged and sold as a collective portfolio. Here’s how Amazon could become a major player in business software.

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Mastodon—The free software, decentralized Twitter competitor

No free or open-source social network has really taken off. That could change with Mastodon, an alternative to Twitter and other social networks.

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Internet VPN or MPLS for branch office IP phone communication?

Before you choose internet VPN or MPLS for branch office IP phone communication, do a cost-benefit analysis.

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How to deal with the bot crisis on Twitter

You may have run into these bots a few times. What looks like an actual human being could have been a bot sending you Twitter spam...or even worse. One of the most nefarious examples is when Twitter bots are used to inflate traffic to...

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