Unified Communications/VoIP

Unified Communications/VoIP news, trend analysis and opinion

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Donald Trump using a new iPhone after calling for Apple boycott

Donald Trump has been busy tweeting from a new iPhone even though he once called for an Apple boycott

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Experts: Online trolls are here to stay, unless we do something

A report issued this morning by the Pew Research Center and Elon University said that online interactions will continue to be shaped by trolling and mistrust, according to a survey of digital scholars and futurists.

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Smyte wants to get biblical on all those bad online actors

Smyte wants to do some biblical-level smiting of its own and strike down credit-card fraud, scams, spam and other devious online activities.

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Amazon Connect brings contact centers to the cloud

Although cloud-based contact center software is still an emerging market, Amazon today introduced Connect, its take on this industry, hosted in the AWS cloud. The move represents AWS’s continued march into the enterprise...

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Excel for Windows finally gets real-time collaboration

People working on Excel spreadsheets will be able to do so live from Microsoft’s app for Windows, starting Tuesday. Microsoft launched a beta update for the app’s real-time co-authoring feature, letting testers collaborate with one...

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Trump son-in-law Jared Kushner did not just delete his tweets, says Wayback Machine

The alleged recent mass deletion of tweets did not happen, at least according to the indispensable Internet Archive Wayback Machine.

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Remote working works. Here’s data that proves it

There's a stigma that remote workers are lazy and less productive, but a new global survey of more than 25,000 people suggests otherwise.

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Cisco announces cornucopia of product updates at Enterprise Connect

At Enterprise Connect, Cisco introduced Spark Room Kits, enhanced Spark security, an update to the Spark Hybrid Media Service and expanded Spark care.

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Trump son-in-law Jared Kushner tweets nothing like Trump

Jared Kushner has had a twitter account for eight years but uses it nothing like his famous father-in-law, President Trump.

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Not the sort of publicity Avaya was seeking

No doubt many a soccer fan has been inspired to pick up a fancy call center package or some sweet, sweet SDN technology after catching a San Jose Earthquakes soccer match at Avaya Stadium, but the company found its brand splattered...

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6 reasons why Slack is the next Netscape

Tech darlings come and go, and it won't be long until collaboration vendor Slack becomes a memory—like what happened to Netscape.

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RingCentral aims to unify ‘unified communications’

RingCentral Office lets customers consolidate down the number of unified communications (UC) tools they use, making it easier and faster to collaborate.

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Peelytics turns peeing into a way to promote products

Not many companies would want you to pee on their product, but one at Cebit positively encourages it.

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4 possible outcomes for Avaya

As Avaya continues its Chapter 11 process, Dave Michels speculates on four possible outcomes for the company.

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6 of the most effective social engineering techniques

It takes a layered approach to technology and added protections and assurances for your people to fight social engineering.

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Social media companies have a month to update service terms in the EU

Facebook, Twitter and Google have been given a month to make changes to their user agreements in the European Union or face "enforcement action."

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Smackdown: Office 365 vs. G Suite management

Users don't directly see these capabilities, but they are core to managing your productivity and collaboration platform

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Microsoft Teams takes on Slack with enterprise bots, Office 365 tie-ins

Microsoft Teams is now live – and on by default – for Office 365 subscribers with Business Essentials, Business Premium, and Enterprise plans.

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