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Online amateur movie reviews predict box office success

'Net Buzz By Paul McNamara , Network World , 06/07/2004
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Have you ever read one of those reader-submitted movie reviews online and asked yourself: "Who cares what these chuckleheads think? Anyone with a browser and too much time can play film critic."

Well, here's who should care: Movie studio executives who want to know with a high degree of certainty how their just-released picture stands to fare at the box office - and take appropriate business action before it's too late.

In fact, any business that depends on word of mouth - the film industry being perhaps the best example - should consider the powerful predictive potential of Internet forums, says MIT professor Chris Dellarocas, who has conducted an analysis of reader reviews submitted to YahooMovies and Amazon.com's Internet Movie Database.

What Dellarocas and fellow researchers Neveen Awad and Michael Zhang demonstrated goes beyond the obvious supposition that movies generating positive 'Net chatter likely will do better than those that get torched. (Access the study here.)

"Even though we cannot claim generality, this finding supports the viewpoint that online forums are emerging as a valid alternative source of information to mainstream media, replacing our societies' traditional reliance on the 'wisdom of the specialist' by the 'knowledge of the many,' " the report says.

The bottom line: A studio that sees a blockbuster brewing in its analysis of first-week online reviews could broaden the film's distribution and crank up marketing, while those seeing a flop would have a chance to cut their losses.

The study also highlights the potential for corporate mischief, given that these review-and-ranking sites are forums for what is essentially anonymous opining. (For a PDF copy of the study, click here.)

"Manipulation of forums will become some sort of arms race between studios," Dellarocas says. "They will all feel compelled to do some of it, in order not to be outdone by their competitors."

However, he sees the risk to consumers as being minimal.

"Even though there will be some inflation of ratings across the board, trained consumers - i.e., consumers who have been reading/participating in those forums for a while and are familiar with their norms - will not be fooled," he says.

While I can't say I share that level of confidence in consumer competence, there should be no doubt that the studios will test the theory.

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http://cinemabusters.infoBy Anonymous on April 15, 2009, 6:29 amthanks to this reviews. it is very good.

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Online amateur movie reviews predict box office successBy RB on September 7, 2008, 7:35 amExcellent insignt into how opinion can be influenced by just about anybody.

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