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Five years ago, the first price-comparison Web sites were being hailed as heaven on earth for penny pinchers and the fast
track to Hell for online merchants who failed to establish and protect a unique reason for being.
That early assessment turns out to have been not so hot, says Michael Baye, an economics professor at the University of Indiana.
Baye and his colleagues have undertaken an exhaustive analysis of price-comparison sites and what they mean for Internet commerce.
Oh, it turns out that consumers are indeed getting more or less what they were promised - direction to bargains, lower average
prices overall - and the price-comparison sites are doing just fine, witness the growing number of portals offering such services
of their own. However, the predictions of brutally efficient markets extracting every last nickel of profit from sellers have
proven to be less than prescient.
The whys are interesting, if somewhat confusing, at least to those of us who bluffed their way through college economics.
The Web site containing Baye's research - www.nash-equilibrium.com - features an enormous data dump that only an economist could fully appreciate. So we'll focus on just a couple of key points
here.
Five years ago, the difference between the lowest price and the average price surveyed was 13%. Today, it's up to 18%, which
would make no sense whatsoever if the predictions of cutthroat competition leading prices to the bottom had indeed borne out.
Also over that span, the difference between the highest and lowest prices climbed from 32% to 45%. Again, not what those peddling
gloom for sellers would have expected.
What happened?
"It's taken firms awhile to figure out how to coexist in the market," Baye says. "If you look at the early data it's very
clear that firms didn't really understand the nature of the game they were playing, and there was some movement toward the
bottom [on prices]. But then over time firms have learned that to coexist in the market, they've got to use mixed strategies
to keep their rivals from being able to systematically undercut their prices."
He calls the concept hit-and-run pricing.
"If my price changes every day or every week, you can't systematically know what price you have to charge to beat me," Baye
says. "Firms have learned that the only way you're going to survive in this environment is to use hit-and-run pricing strategies
and the consequence has been the increases in dispersion of prices" noted above.
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