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2007: The Year of Being Outraged?

Backspin By Mark Gibbs , Network World , 01/05/2007
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The dawn of a new year should be a time of reflection, of weighing what happened in the last year and planning to make the next 12 months better. I have reflected on the happenings of last year and I would sum up 2006 as The Year of Not Enough Outrage.

Sure, we were all suitably outraged by HP's boardroom foolishness and the government stepped in and took action, so score one for the forces of good. But that was one of a very few points of light in an otherwise dark, gloomy cavern of misbehavior.

We started 2006 with the Sony BMG Music Entertainment digital rights management (DRM) fiasco still going strong. In late 2005 it was discovered Sony had intentionally installed rootkit software on PCs when users tried to play certain Sony-produced CDs under Windows.

By the start of 2006 we knew that more than 500,000 networks had been infected, including a number of U.S. military networks. We also knew hackers had created malware that could exploit the naïve and poorly written Sony rootkit code. Sony had made a huge problem for us.

The obvious conclusion was that the Sony DRM fiasco was extremely serious - more so than most people realized considering that Sony compromised the integrity of tens of thousands of PCs and thousands of networks. But did the government get involved? No. This was a big company with big lawyers and who in the civil service wants to represent the people when they'll probably just get their head handed back to them.

The burden of prosecution rested on civil suits, several of which have resulted in fines of a scant few million dollars while others won't be settled until 2008.

Did or will any Sony executives go to jail? Will any of these people - particularly Thomas Hesse, Sony BMG's CEO, who argued that "Most people ... don't even know what a rootkit is, so why should they care about it?" - be held accountable in any meaningful way? No. Are we outraged? The answer for many seems to be no.

But I am. I've written about this case before and I'm still amazed that most people don't really care that a major company ignored their rights and broke the law and their government wasn't really interested. What is the matter with you people? Why aren't you outraged? Why aren't you rioting in the streets?

Then Sony ended the year with another fiasco as laptop batteries exploded or melted down. The faulty batteries were simply recalled (you have to wonder how long until laptops and other lithium-ion battery-powered devices are banned from air travel) and you have to admire Sony for skillfully avoiding repercussions that would kill off most other vendors. But were we outraged? What do you think?

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Comments (6)
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Telecom outrageBy Anonymous on January 29, 2007, 11:44 amHaving run into these kinds of outrageous situations in the past, I have found two effective ways of fighting the telecommunications man: 1) Pay the outrageous...

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Dis-outragedBy mgibbs on January 18, 2007, 5:30 pmNeil, First, thanks for the kind words even if they did remind me of just how damn old I am. I remember being a kid and calculating how old I would be in 2000...

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Laughed until it hurtBy Neil Freeman on January 18, 2007, 5:27 pmI have been reading your articles ever since I was a small child <VBG>. Seriously, I read and enjoy your articles in Network World. I like both the style...

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Right on, guyBy Robert Bowen on January 10, 2007, 4:32 pmI am so outraged over so many issues I feel overwhelmed most of the time. The Sony issues are just the tip of the iceberg. Your quote from the Sony CEO says it all....

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More Sony mis-stepsBy Wayne Kirkwood on January 10, 2007, 4:30 pmMark; R.E. Sony mis-steps: Let's also not forget the failing CCDs and Blue-Laser diode deliveries. So Sony will either sell you a product that will fail, explode,...

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