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There has been much debate about IT certifications losing their value. This has been prompted by a number of recent salary surveys indicating that wages for noncertified IT professionals are catching up to those for certified professionals.
There are many reasons why the overall gap in compensation is closing, from a proliferation of low-value certifications to the IT skill gap shortage.
Hiring managers, not IT job seekers, determine whether certification is valuable. It is valuable only if those who are certified are in demand. The IT certification industry has missed the boat by targeting its messages at the individual level rather than managers.
Many IT professionals indicate they value the training courses because that is where skill is gained; they perceive certification and taking exams as optional. However, employers view the assessment as the real value. I consistently hear, "I don't care what training you've slept through. I care about your skill level." How an individual got the skills is less important to the manager than that they have the skills.
HP commissioned an IDC study in 2006 in which IDC uncovered a "strong, undeniable link between training, team skill and project success." The more highly skilled a team is, the more likely the success of its IT project. But how does the manager measure the competency of the team he is assembling? Passing exams measures whether an IT professional has the skills to do the job. Certification is a way to package and market the skills and drive value around them in the marketplace. Employers find certifications useful in validating and providing a means to specify the skills they need.
Managers have increasingly turned to IT certifications to provide that benchmark for their employees. Particularly in small businesses, managers don't have the time to create their own skill benchmarks. To help grow and validate the skills of their staff they use resources from a combination of IT vendors. In this way, certification enables the manager to confidently assemble the combination of skills needed by selecting team members who hold various elements (such as infrastructure, networking and security).
Certification is not the only benchmark in use as managers look for a combination of certification, experience, references and skills. In commoditized technologies, certification is not even the primary differentiator. But studies show that in areas where high-value skills are required -- such as virtualization, security and networking -- certification is deemed a significant value. Salary-survey studies also show a significant compensation gap in favor of those who are certified in these areas.
Comments (16)
Certification face-offBy Inbox on April 16, 2007, 10:45 amWhat do you think? Susan Underhill, vice president of HP Global Certification and Partner Education, argues certification is still needed. David Foote, CEO...
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IT CertificationsBy Richard Ellis on April 16, 2007, 12:38 pmAs a manager, I value IT certifications as one measure of a potential employee's value to the organization, but certainly not the only one. For current employees,...
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Certifications no longer required.By Elaine Peters on April 16, 2007, 3:28 pmSorry Mr. Foote but in the Telecommunications industry where Suppliers such as Cisco, Nortel, Avaya and now Microsoft all require Product Certifications to maintain...
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Certification face offBy Gregory Coats on April 16, 2007, 4:03 pmAs I read the articles - both are right. Certifications are important, but they have their limits. Part of the problem is there are so many certifications, from...
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Nothing new. Read my article from 2002.By Anonymous on April 17, 2007, 9:14 amSusan, In 2002 I have written an article that was intended for all my future students and for those who wanted to pursue the certification path. I don't want...
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Nice Work RomanBy Alliance Datacom on April 17, 2007, 12:10 pmRoman, Nice work on your articles. Do you find them to still be 100% relevant today? Alliance Datacom - Your Used Cisco Resource Center
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