- IE 8 hits Beta 2, privacy features added
- 10 Firefox add-ons for better browsing
- Cisco buys PostPath
- 595 immigrants arrested at electronics plant
- Locked iPhones can be unlocked without password
Newsletters | Podcasts | Chats | Opinions | RSS Feeds | This Week In Print | IT Careers | Community | Reports | Downloads | Slideshows | New Data Center
Partner Sites:App Performance | On Demand Security | Networking Solution | SOA | Value of WDS
Last week my esteemed colleague below me on the back page discussed e-mail etiquette and his intense irritation with people who pre-thank — that is, who thank you in their initial message before they know how you’ll respond to whatever their message is about and then when and however you reply they, in turn, reply thanking you again.
Now by a curious coincidence I also was thinking about manners this week. What constitutes the behaviors we refer to as manners has changed remarkably over human history and what one period in history considered acceptable another considered to be gross and vile. In the beginning (about 1.8 million years ago) there were no manners at all and for several millennia the height of good manners was apparently pretty much concerned with not killing each other.
Manners had improved considerably by the mid-1500s. The Dutch humanist, Erasmus was provoked by who knows what to advise "...it is impolite to greet someone who is urinating or defecating. A well-bred person should always avoid exposing without necessity the parts to which nature has attached modesty. If necessity compels this, it should be done with decency and reserve, even if no witness is present."
Civility took a few more faltering steps forward and in 1744 George Washington advised schoolboys to “Kill no Vermin as Fleas, lice ticks in the Sight of Others, if you See any filth or thick Spittle put your foot Dexteriously upon it if it be upon the Cloths of your Companions, Put it off privately, and if it be upon your own Cloths return Thanks to him who puts it off.”
And on to today where we have had Emily Post ("proper etiquette"), Miss Manners ("heavy etiquette theory”), and Martha Stewart (promoter of “good things” except where it concerns the etiquette of stock trading … I still don’t think she deserved prison) to tell us how to behave well. All of this working at manners has furthered our culture tremendously but, alas, is only partially applicable to the online world.
The situation described by Paul is a great example of this disconnect, and what the recipient is doing would be totally acceptable if there were days or even hours between messages. When there are seconds then it all seems too much and folks like Paul are driven to homicidal thoughts in response.
Partner Content
NetScout is one of the world's premier providers of integrated network and application performance solutions.
www.netscout.com
Know First
Get Proactive — Move from Troubleshooting to Monitoring to Management with nGenius K2's Service Dashboard & Intelligent Early Warning Alarms
Watch the Video
Know Where
Get Rapid Performance Problem Isolation with nGenius Performance Manager and Diagnose Problems up to 70% Faster!
Learn More
Know Why
Get the Details to Validate and Solve your Toughest Performance Issues with nGenius InfiniStream and Sniffer Intelligence Modules
Read the Whitepaper
Comment