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Microsoft Lync Official Launch in New York City

Read all about the experience happening live at the Microsoft Lync Launch event in New York City with special guest Bill Gates led by Microsoft Corporate Vice President and head of the Microsoft Business division, Chris Capossela and Vice President, Gurdeep Singh Pall, head of the Microsoft Unified Communications Group!
Submitted by jschurman on Fri, 11/19/10 - 12:20am.

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Microsoft Lync 2010 Announcement - Ushers in a new connected experience, completes Microsoft UC&C platform.

The next generation of Unified Communications is here with the Microsoft Lync 2010 platform.
Submitted by jschurman on Tue, 09/14/10 - 12:01pm.


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How CEBP creates Professional Services Revenue

Learn how CEBP applications and software application development opens up new revenue streams for professional services providers.
Submitted by jschurman on Wed, 08/25/10 - 7:22pm.

In previous articles I have outlined the business and technical value of Communications Enabled Business Processes (CEBP) software and application development.  I was also in a video most recently that will air on CNN, Discovery Channel, Fox News, and other media in a segment for the Today in America Show with host Terry Bradshaw, discussing the value of CEBP applications that my company has created.  Bottom line and apologies to repeat myself, but CEBP is the differentiating fac

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CEBP - How Microsoft will win the Unified Communications War

How Microsoft will win the Unified Communications War through the power of CEBP software.
Submitted by jschurman on Wed, 08/18/10 - 3:52pm.

The battle for the top solution in the Unified Communications (UC) marketplace is absolutely not a battle, it's a war! This is a war between ideals, concepts, innovation, and territory. We all know who the major players are and how long they've been there. We've seen the acquisitions and the changes in solution design and implementation to stay up to date and retain customers by slapping an IP layer on top of their proprietary communication systems. We have seen the uprising of the new players and the general market confusion that has transpired over the past several years.

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Flash vs. Silverlight vs. HTML5 in unified communications: what a mess!

A starting thread on the future of video in unified communications products and solutions
Submitted by jschurman on Wed, 06/23/10 - 4:26pm.

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Unified Communications Summit 2010 - La Jolla, California

Notes from the Unified Communications Summit conference April 27 - April 30, 2010
Submitted by jschurman on Thu, 05/06/10 - 6:42pm.

Held at the exquisite Estancia Resort in La Jolla, California amongst some of the most beautiful landscaping my wife and I have ever seen, the Unified Communications Summit which occurred the week of April 26th was a very well planned and strategic business event hosted by UC strategies and sponsored by the likes of Avaya, Cisco, IBM, NET, and others.

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Unified Communications 2009 - A year in review

A look at the successes and challenges for Microsoft and partners in the unified communications marketplace.
Submitted by jschurman on Sun, 12/27/09 - 9:36pm.

As we wind down 2009 and prepare for 2010, I think it's best to take a look back at this year to see what has worked and what has not worked so well in order to strategize on the future on unified communications in the marketplace moving forward.

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Microsoft Exchange/Outlook 2010 UC Mobile and Voicemail Features (Beta) Release!

Overview of new mobile/UC features with Exchange/Outlook 2010 Beta
Submitted by jschurman on Mon, 11/30/09 - 10:12pm.

If you haven't received the latest announcement from Microsoft in their beta release of Microsoft Office 2010, there are quite a few changes and a lot of WOW factors to check out with this latest build. In respect to Unified Communications, Outlook 2010 and Exchange 2010 have definitely risen the bar when it comes to presence and mobile management with new mobile features and integrated presence and conversation tracking with Microsoft Office Communicator 2007 R2.

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Mobile Unified Communications - Why I switched from an iPhone to Windows Phone

My comments on experiencing mobile unified communications capabilities on both the iPhone and new Windows Phone platform.
Submitted by jschurman on Mon, 10/26/09 - 3:16pm.

Over the past decade, I have been a dedicated Smartphone and PocketPC phone user until last year when I purchased an iPhone based on mainly my family wanting the device so badly. So, I went out to the Apple Store and purchased 4 iPhone 3G devices and 1 iTouch for my 8 year old. Since that time, I have loved the device, absolutely loved the device and even upgraded the family to the 3Gs version upon release.

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Windows Mobile 6.5 plus Communicator Mobile at Microsoft Worldwide Partner Conference 2009

mobile, voip, ocs, ocs 2007 r2, communications server, windows mobile 6.5
Submitted by jschurman on Sun, 07/19/09 - 9:58pm.

While having a blast in New Orleans at the Microsoft Worldwide Partner Conference, I had only one product that was of any interest for me to see an update of; Windows Mobile 6.5 and the improvements made for the Microsoft Office Communicator Mobile client for Microsoft Office Communications Server 2007 R2.

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Replace your PBX today with Microsoft OCS 2007 R2 & SIP Trunking

pbx, sip trunking, DID, ocs, office communications server, unified communications, microsoft
Submitted by jschurman on Sat, 07/11/09 - 6:00pm.

Yes, you heard correctly.  You can replace your existing PBX system today with Microsoft’s Office Communications Server 2007 R2 platform.  The trick is in using SIP Trunking, not existing old school telephony/TDM communication for your voice platform.  Here, I’ll give you a visual:

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Microsoft cancels Response Point (VoIP/PBX solution for Small Business)

voip, response point, pbx, microsoft office communications server, unified communications
Submitted by jschurman on Thu, 07/09/09 - 7:53pm.

As you may have already heard, Microsoft has cancelled its Microsoft Response Point product, which stemmed out of Microsoft Research's Startup Business Accelerator/Communications Innovation Center group.  This hopeful compact small business PBX/key set system replacement had a lot of opportunity, but due to the product's inability to integrate with Microsoft's larger Unified Communications vision and product roadmap; it simply did not fit in.  The current version of Response Poin

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Microsoft UC Business Value Tool and UC Demonstrations

unified communications, ocs, office communications server, communicator, pbx, uc api, ucma
Submitted by jschurman on Tue, 07/07/09 - 1:01pm.

The purpose of this blog is to provide you with a video overview of the Microsoft Unified Communications Business Value Tool and provide you with an example of how to demonstrate the power of Microsoft's Unified Communications platform using Microsoft Office Communicator 2007 R2, the Communicator 2007 R2 Attendant Console, Windows Mac Messenger 7.2 for Mac OS X, Communicator Web Access 2007 R2, and how presence and UC are provided through line of business applications and throughout the Microsoft Office suite.

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Swine Flu + Recession = Microsoft Office Live Meeting

Submitted by jschurman on Thu, 04/30/09 - 1:15pm.

With budgets strapped tight and a widespread fear of an integrated pig cold, this should be an extreme wake-up call to organizations across the globe. We can no longer, from a training, marketing, or meeting perspective, require human beings to travel. This process of flying in for meetings, in my mind, has become so antiquated anyway, that we have to be smarter in how we present and meet in a virtual environment.

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Are Instant Messaging Emoticons the New Age's Hieroglyphics?

Submitted by jschurman on Sun, 04/19/09 - 11:41pm.

I spent a lot of time off the grid this past weekend enjoying my brother's wedding. These days away tend to open up new ideas and fun rhetoric amongst friends and something that came up as part of a conversation I had with one of my brother's best friends and mentor, Dr. David Macey, PhD of the University of Central Oklahoma, had to do with the affect that text messaging has had on the English language, which eventually led to how emoticons or images are now used, similar to short-hand via text messaging, to express feelings through responses via Instant Messaging (IM).

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Submitted by jschurman on Tue, 04/07/09 - 11:04pm.

After a few weeks of sourcing equipment and another couple of weeks in my test lab, I put together a videocast overview of each of the following leading Small/Medium Business IP phone systems to find out some of the key differences from a business owner, administrative, and end-user perspective:

1. Fonality PBXtra
2. Digium / Asterisk AA60
3. TrixBox / Asterisk Virtual PBX
4. Microsoft Response Point Version 1, Service Pack 2
5. Nortel BCM 50

During this project, my plan was to look at the following categories in examining each system:

1. Cost
2. Administrative Complexity

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Dead men walking - The halls of VoiceCon 2009

Submitted by jschurman on Wed, 04/01/09 - 2:58pm.

As I walk through the exhibit hall one more time, I look at the millions of dollars spent in exhibits and staff and wonder if these companies are putting money away to adapt to the sudden transition that will occur within the next few VoiceCon events. Yesterday, I had an interesting conversation with a Cisco representative, who I will not name. The conversation started out casual "hey you're the enemy, we can't been seen talking in public!".

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Reflecting on the Communications Renaissance at VoiceCon 2009

Submitted by jschurman on Wed, 04/01/09 - 2:56pm.

Starting off with my presentation Monday morning and carried through Gurdeep Singh Pall's Wednesday morning, VoiceCon sponsors, attendees, and media have now been briefed with what we call the Communications Renaissance. What does this actually mean? Well, it's quite simple. We have now seen the rise of software-based communications services with most of the major players in this space; Microsoft leading the way. So once every major communications provider has a software-based PBX series of softphone clients and other software-driven services, what becomes the differentiating factor?

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Where is Microsoft's booth at VoiceCon?

Submitted by jschurman on Tue, 03/31/09 - 3:53pm.

So, as I walked into the Exhibit Hall today, I noticed a gaping hole where only a black square of carpet full of chairs. So where was Microsoft's exhibition when Cisco and Avaya's booths look like a shopping mall? Although the comments I received around this subject were mixed, it's my impression that Microsoft understands it's place in the voice marketplace. Microsoft is the leader, there is no reason to setup yet another booth to show how to transfer a call or put a call on hold as with the thousands of other vendors on site.

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VoiceCon 2009 - First Day!

Submitted by jschurman on Tue, 03/31/09 - 3:46pm.

Post flight and now registered at the largest voice and unified communications event on the planet, I walk into the exhibit hall where every major player in this marketplace begins to configure their booths and demonstrations on the eve of tomorrow's demo central. The major theme at this event "Unified Communications". As Microsoft, Cisco, Avaya, and others prepare take the main podiums tomorrow to explain their strategy, software, hardware, and vision, I pace around the exhibit hall with my director of voice services, Mike Stacy, seeing what is to come in the world of voice.

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