No surprise here...see

www.myservicemonitor.com/blog/service_lifecycle_solutions.html

The trade-off between what management 'integration' is needed should not overpower what _functionality_ is needed.

Too many clients try and solve a very clear problem with a long-term vision. Don't let your quest for nirvana turn into a hallucinogenic nightmare.

As in Apollo 13 "_fix the problem gentlemen_".

John Worthington

Re: Management heavies get poor grades in Gartner survey.