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Enterprise Support?
I'll share my Apple Enterprise Support story:
me: "I'm connecting my Apple Xserve to an HP-EVA 5000 SAN and I'm having trouble mounting a presented volume."
apple support: "You mean your connecting to an Xraid/SAN, right?"
me: "No, its an HP-EVA 5000"
apple support: "So it's an XSan 5000?"
me: "No, its a Hewlett Packard EVA-5000 SAN"
apple support: "I'm sorry, you've reached Apple Support, not HP."
me: "Am I on Candid Camera?"