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Tuesday, October 7, 2008
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Three words about crippleware: Class Action Lawsuit

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I'm remaining anonymous as of this posting but I am very interested in raising a class action lawsuit vs. Verizon due to their concealment of crippleware on their phones. When you buy a phone that is advertised as bluetooth and USB compatible it should be made very clear if they are not full featured. In fact, on my Moto Razr from Verizon the USB is only good for RECHARGING THE BATTERY! That's it, unless I pay for additional software (cable). Then I can transfer contacts and use the phone as a modem. If I want to transfer music or voice recordings or pictures I'd still be out of luck. It's outrageous.

How can Verizon get away with promoting the camera and video capabilies of their phones as if they are digital camera devices when you must pay fees to transfer any recorded images or videos to another device? I'm also unaware of any way you can listen to music on a Verizon phone without purchasing the music through V-Cast. However, they advertise their phones like they are iPod equivalents, they just forgot to mention that you can't listen to any of the music you already own from other sources

The goals of the lawsuit would be to release Verizon customers from their contracts on grounds that the use of crippleware was concealed and phones were purchased without adequate notification of Verizon's modifications and without notification that the customer will be billed for EVERY data file transfer into and out of the phone. I'd also like to raise a refund/exchange settlement so that customers who were fooled into purchasing crippled phones can get their full purchase price refunded.

I'm not a lawyer and I'm not certain of the leagalities involved. I'm interested in hearing opinions and any legal advice that can be offered.

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