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I don't want to appear unsympathetic
These guys are (fill in your own perjorative clause). They deserve to have the snot beaten out of them, or at least to face jail if you're a more civilized sort.
But, having said that, don't you have backups? Because, speaking practically, this is no different than experiencing a hard drive crash - recovery of your data would be terribly expensive, if it were possible at all. If you've got backups, though, recovery just takes a little bit of your time - these extortionists would have no hold over you.