Network World
Friday, November 21, 2008
DNSstuff.com
Get information about your IP
IP Information
50+ On-demand DNS and network tools

Small Business Tech Notes

Navigation

For the Family Tech

 

Lincoln Spector over at PCWorld, with his typical wit and technical detail, offers ways for you to be a Tech Hero...And Incredibly Popular. Just help your family and friends fix their computer problems. Don't be surprised if you get hit up during Thanksgiving dinner for virus cleaning help.

Spector offers a good set of tools for your troubleshooting kit, and for friends and family to help themselves afterwards. He also links to a variety of FAQs for your family and friends to read to learn how to fix their own PCs. Of course, these won't do any good when their only computer won't reach the Internet, but it's a start.

I have a simple rule: I'll fix a computer for any friend, but only once. After they bring it over and I clean it up and tell them how to protect themselves after that, they better follow my directions. The people are welcome anytime, but the computer comes over once and never again.


About James Gaskin

Editor of our SMB research center.

Small Business Technology newsletter

RSS feed XML feed

Small Business Tech Notes archive.

The opinions expressed in this Weblog are those of the writer and may not represent the opinions of Network World.

Advertisement: